List of Problems + Usability Issues

NewTek Forum: LightWave 3D®: Mac LW: List of Problems + Usability Issues
Top of pagePrevious messageNext messageBottom of pageLink to this message   By riki (Suture) (203.109.250.97) on Wednesday, December 19, 2001 - 06:18 am:

0001

The VB File Requester lets you add files to favorites. But there's no option in this menu to delete favorites. My current setup LW 7b Mac OS 9.1 G4 200000k allocated to each program, with the hub disabled, RAM 384

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0002

You can create customised Libraries in the Preset Shelf but there is no option in the drop down Contextual menu to delete or rename a library.

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0003

The cursor seems to shakes spasmodically when changing directories using the VB File Requestor, this occurs regardless if a scene is loaded or not.

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0004
 
Contextual help is non existent.

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0005

The 'DOCUMENTATION ADDENDUM' for the 7b update, regarding Motion Mixer doesn't marry up with the Reference Guide. For instance it refers to Page 19 when the actual doc only goes up to page 16.

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0006

QTTools.p doesn't work with the 7b update on OS9.1. I had to replace this plugin with an older version in order to be able to save animations as QT Movies.

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0007

The bookmarks in the Chapter 6 of the lw7manual.pdf haven't been done as links, which makes it difficult to navigate.

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0008

The Manual doesn't have a chart listing keyboard short cuts.

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0009

Chapter 6 of the lw7manual.pdf has been repeated at the end of the lw7manual.pdf. The links in this section work but it has been obscurely labelled "woverview_noMM.pdf".

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0010 (Plotz)

In OS 10.0.4 with 7.0b.

In the camera properties window select "Lens Focal Length" and enter something. Say "15" or "15.00" What you get is "15000.0mm". It's converting the number to meters, and then back to milimeters.

Camera FOV is always in mm, so why convert to meters and then back? To enter FOV you have to manually type in "mm" to have the number enter properly.

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0011

In OS 10.0.4 with 7.0b

Set the Max Render Level in the camera window to "bounding box". Open the scene editor and the camera window gets switched back to shaded render view.

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0012

In the lw7manual.pdf (section 6.30) it reads "Choose Display > Utilities: Master Plug-ins to display the Master Plugins panel."

That should be "Scene > Utilities: Master Plug-ins"

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0013

Sometimes if rendering a large image, the final result that pops up in the Image Viewer window can look like a deranged mess. The Image does however appear fine when saved and opened in Photoshop. Something is obviously still wrong there.

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0014

If I open Layout and then immediately quit, I get a dialog window asking if I really want to quit. We should only be asked this if we are quiting with unsaved changes. Not when quiting a blank scene. Plus there should be some way of telling if have saved or not before quiting. Maybe the save button could be ghosted if there are no new changes to save.

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0015

If quiting out of Layout with unsaved changes to either objects or scenes, we should get a warning dialog that tells us this, instead of the dialog asking if we really want to quit.

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0016

We need a Histories window. It would be great if we could undo the last 10 or 20 actions. The level of undo is something that users could determine in their preference setting, depending on their own system resources.

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0017

The Render Status window should provide an estimate and progress report of the render time.

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0018

When using the Image Editor the whole application come to grinding halt once you start to play around with the sliders such as Brightness, Gamma etc. It is virtually impossible to drag the slider, all you can do was click a new position and wait for it to kick in.

My current setup LW 7b Mac OS 9.1 G4 200000k allocated to each program, with the hub disabled, RAM 384

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0019

The Text Tool in LW7 should be useable from the very first time you boot the program. Other apps can see what useable fonts I have in my systems folder and have them there readyto use without having to create a font list.

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0020

If using the text Tool, once you've started typing, pressing ESC then 'n' to bring up the Numeric panel is awkward, and trying to backspace through the text in the Viewport is not possible.

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0021

Clicking on a blank space of the Toolbar doesn't reset the Text Tool. Even if you change tools (to say the Pen Tool) and then come back to the Text Tool it still persists in automatically generating the last piece of text entered.

If you make a typo, this becomes a real problem when combined with the fact that you don't seem to be able to backspace though text in the Viewport.

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0022

If you use the default settings with the gears.ls that ships with LW7 it creates an object with two inward facing polygons.

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0023

If your using the 'Change Surface' panel (q) and you've got a surface selected that's already been named, if you scroll down through the list to change to another predefined surface, the colour swatch doesn't change to reflect the new surface colour. This can sometimes cause confusion if working with objects that have lots of surfaces.

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0024

When you do use the "q" key why isn't the "name field" automatically highlighted so users could just start typing a new name instead of having to mouse?

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0025

When using 'Object Sequence' in Layout, after renderring a test animation the last object in the sequence automatically defaults as the inital object at frame 0. If you then render the animation again the sequence will start off with the wrong object, which means that we have to keep changing it
back with each subsequent render.

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0026

If you reset the Lathe tool by clicking in a blank space on the toolbar it resets all values to zero. But if you reset this tool with the Numeric panel it automatically sets the end angle to 360 degrees which is a real pain when working with complex models.

The reset values should be the same with both methods, as is the case with other tools such as Bevel etc. There needs to be some level of uniformity between the Tools and how they work.

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0027

While working in the Top viewport, using the Pen tool and the 'Control' key to constrain the position of a new point to 45 degree increments, relative to the last point, I found that this doesn't always work. It can depend on where you click and you can sometimes end up with a single three point line.
PS see the example below on the right.

pen

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0028

If you then choose the Hub from the Application's menu in the top right hand corner of the screen and then File > Quit (to quit the Hub), it brings up a dialogue called 'Lightwave Hub' with the following message:

"Lightwave applications are still active. Do you really want to quit?"

If you select 'Yes' (to quit the Hub) it quits Lightwave instead and the Hub stays open.

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0029

When you open the Spreadsheet Scene Manager and go through the Options menu turning on/off diferent Options, I found that I wasn't able to uncheck the 'Show All Suplimental Rows' option. It stays checked regardless and brings up an error message "There are currently no Suplimental Rows to be
limited to". We should be able to uncheck this option. It is possible to do so if you open the alternative Options panel, with the check boxes so it seems strange that you can't do it in the drop down menu.

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0030

If you've got the Spreadsheet Scene Manager open and go File menu > Quit, nothing happens the application stays open.

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0031

Probably more suitable as a feature request but it sometimes bugs me that I can't zoom in on a selection in the Image Viewer, often 100% zoom is too big and 50% is too small.

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0032

Layout seems to crash a lot when I'm using the Spreadsheet Scene Manager. The application becomes unstable.

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0033

When using the Spreadsheet Scene Manager in 'Selected Items' display mode, you have two additional sorting modes: Selected and Reverse Selected.

But what happens when your in 'Selected Items' display mode with 'Reverse Selected' sorting mode and you decide to change to another display mode that doesn't support 'Reverse Selected' sorting mode???

Answer: It causes an error an Lightwave freezes up.

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0034

Regarding the Workspace 'Options' drop down menu on Spreadsheet Scene Manager. The 'Options' entry doesn't look like a selectable item. Because it sits at the top of the list, it could be easily missed and mistaken as just the Title of the drop down menu.

This is a shame because this version of this menu with the checkboxes is much easier to use. It allows you move quickly through the list turning things on and off, rather than scrolling through the drop down menu turning one thing off/on at a time.

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0035

In the Spreadsheet Scene Manager, additional sorting modes such as 'Selected' and 'Reverse Selected' should be ghosted over when not available
rather than disappearing altogether. At least that way we get some hint that the option is available.

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0036

When you resize Spreadsheet Scene Manager to fill the screen, the resize handle in the bottom right hand corner suddenly disappeared. The only way to get it back is to trash your pref files.

Someone else also reported the same problem with the Numeric panel and this bug has been confirmed by other users. PS see screenshots in
http://www.newtek.com/discus/messages/2/12739.html?1006734508

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0037

There's a nasty bug with the Window resize handle on the Spreadsheet Scene Manager window which causes a jittering effect when you drag out the size of the window. Then if your not careful you can loose the ability to make the window smaller again.

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0038

In reference to loading Objects into Layout the start of chapter 7 in the LW7 Ref Guide PDF states:

"you can press the + (plus) key on your numeric keypad, which adds the appropriate item based on the active edit mode selected at the bottom of the screen (i.e., Object, Bones, Lights or Cameras)."

I tested this and found that regardless of what mode I was in, if I pressed the + key in Light Edit mode etc, it would still bring up the File Requestor to load an Object.

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0039

The Color Control is sometimes disabled in the Change Surface panel. It would probably be useful to have this option available when your defining surfaces.

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0040

When you cut and paste layers from a multi-part object into new layers the old layer names stay attached, but grayed out, in the layers you're cutting from.

To clear the display you have to save the object. Close the object, and re-open it.

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0041

Rename a layer. Cut the layer and paste it in a new blank layer. The object takes on it's original name.

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0042

When working with the Hub enabled, the content directory setup properly, and an object saved in the Objects folder as box.lwo Everything seems to
working fine, but when I set the 'Automatic Save' option to one minute, I noticed that the little asterix near the object title (in the drop down Object menu above the Viewports) in Modeler was always present, even after a few minutes which would seem to indicate that the object isn't being saved????

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0043

Pressing the DELETE key doesn't delete the current keyframe as descibed in section 8.5 of the LW7 PDF Ref Guide. And despite what is written about this in the 'Last Minute Readme' if you check the Key Configuration panel, the 'delete' action has been mapped to the DELETE key. If I map it to another key, it works fine, if I then map it back to DELETE key it still dosen't work.

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Top of pagePrevious messageNext messageBottom of pageLink to this message   By riki (Suture) (203.109.250.95) on Wednesday, December 19, 2001 - 07:07 am:

0044

The 'Delete Motion Key' Plugin mentioned in section 8.6 of the LW7 PDF Ref Guide is actually called 'Mot-ify Delete Motion Key'.

If your using the Plug-in and you hit the 'About' button, the About window comes up beneath the Plug-in window and it has a tiny scrollable field seems to contain some useful information regarding 'Keys' but is too small for view properly. (see below)

motify

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0045

If I use InitConfigs I end up with two copies of Sky Tracer ('Sky Tracer' and 'Sky Tracer2'). The first copy doesn't work and brings up a "Cannot load external plugin" error message.

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0046

The Preview Options menu item which is mentioned in section 8.9 of the Manual is not avaliable on the Mac Platform. After having spent some time myself looking for this option and chasing it up, I can say that it would probably be a great time saver it Newtek could make a note of this (for other Mac users) in the manual.

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0047 (Phong)

Backstep to LightWave 6 Chapter Nine: Rendering Options (pg. 9.10) "Recording Images To Tape".

"With the Serial Port Recording option active, you can instruct LightWave to send record commands to a single-frame controller enabling it to control a VTR deck to record frames."

The above was one of the main reasons why I bought into LightWave; assuming this feature would be redirected to the FireWire on the Mac, allowing me to dump to a digital deck, and despite addressing this as a feature request, and others 'thinking it was a good idea', it was never
commented on by the NewTek staff.

In the "Mac LightWave version", I purchased, the manual states "Recording Images To Tape" as a feature of LightWave... and (fwiw) I bought a serial converter to control my older analog decks only to discover that feature was blanked out!

I do not know if this is mentioned in the 7.x Mac versions of the LightWave Manual.

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0048 (Plotz)

In graph editor "add layout selected" and "get layout selected" don't work.
According to the docs when you select something in layout with these options enabled the graph editor should update with the channels for the selected object. This does not happen.

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0049 (Plotz)

Viper is completely unreliable. It just doesn't accurately represent gama values from the final render. In some situations it's too bright. It seems like it's too bright when you're working with material settings, and too dark when you're working with bitmapped textures.

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050 (Plotz)

Missing Feature?

The feature list for "Modeling Tools" states: "Animatable Metaballs, Metafaces, and Metaedges".

This gives the impression that you can animate with metaballs style collisions. (i.e. two water molucules that touch and form into one by combining the intersecting triangles). This doesn't seem to be the case. You can model with the collisions...but you can't animate them that
way. Once in layout they work just like rigid geometry.

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0051 (Plotz)

Missing Feature?

Under the Layout Workflow & UI Enhancements in the features list is:
"Turn on/off XYZ, HPB (Layout)"

This leads me to believe that I can change the labels in the status display from HPB to XYZ. I can't find any way to do this. If it's in the manual I haven't found it.

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0052 (Plotz)

According to the manual: "The plus (+) button on the toolbar adds a new track to the Timeline at the end of the current list of tracks. The minus (-) button removes the currently selected track along with any motions on it. You can select a track by clicking on it."

This doesn't work. I select the track, click the "-" button and it is not removed.

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0053 (Plotz)

In the graph editor the "Autofit Selected" (SHIFT + a) will only work one time. When you first load a channel from the bin and hit autofit selected it works.

When you go to reload that channel from the bin again at a later point (without having first closedgraph editor), the autofit selected command doesn't work on it.

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0054 (Plotz)

Do an F9 render and save as a .tiff file. (24bit or 32bit) The file does not save.

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0055

The OS9 version of Modeler sometimes freezes up when I'm using certain PS1 fonts. I know this probably sounds like a problem with freeware fonts but no other program I use freezes up when I use them. I have tons of these fonts but it's a bit like playing Russian Roulette when I try to use them.

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0056

In chapter 8.14 which relates to the 'Panel Layout Adjustments' in the Graph Editor: It's not possible to drag the border "between the Channel Bin and Curve Edit Window" as desrcibed in the Ref Guide. I can see the cursor changing as it does when I drag between the Scene list and Channel Bin but it still doesn't work.

I found out that it was possible, but only after you resized the Graph Editor window (made it larger).

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0057 (Plotz)

In OSX you can run into problems if you run your screen at multiple resolutions. LW will always open up the windows at their last size.

If you set you screen resolution at a higher level like 1280x1024, then change it to 1024x768 LW just cuts off the edge of the extra window space that was set to 1280x1024. There's no way to resize this window. You'll have to switch back to the higher resolution and make your best guess at resizing the screen.

This is a big problem for powerbook users who work on site and hook up to larger screens. We get home and we're stuck.

I'd suggest adding a "fit window" feature.

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0058

In section 8.19 of the manual it reads

"To delete keys from curves:
1 Select the channel curve(s) and then the key(s).
2 Press the DELETE key."

I tried this but it didn't work.

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0059

In the Graph Editor 'Curve Edit Window pop-up menu' the 'Paste Selected Keys' menu option doesn't actually paste the selected keys but rather any keys that you've previously copied using 'Keys > CopySelected keys'. The menu option would make more sense if it was called 'Paste Keys'.

Section 8.26 of the Manual supports this idea as it states "use the Paste Keys command on the Curve Edit Window pop-up menu" which is obviously referring to the 'Paste Selected Keys' menu option.

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0060

This does not happen, even with the Hub and Content Directory setup and properly and Auto Save set to 1 minute. I'm not getting any perodic requests to save changes. Everything else seems to be working. RE section 3.2 of the Ref Guide.

"When Layout or Modeler are running, the Hub will periodically request that the applications write their recent changes to temporary files. The frequency of this Automatic Save is set by the Hub option. The temporary files are located in a LWHUB directory inside your normal"

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0061

The Content Directory wasn't setup properly for some of the example scenes that ship with LW. For example the BasicDVE_Cloth_FlyOut.lws. If you set 'Content' as the Content Directory and try to load this scene it will ask you for the images.

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0062

If I get stuck on a really slow Render and I decide to bail out, I've noticed that sometimes when you press the 'ABORT' button nothing happens for quite awhile, yet the ESC key seems to work every time instantly.

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0063

I searched my hard drive for LWEXT3.CFG it doesn't exist. I think for Mac users they meant 'LightWave Extensions 3 Prefs' in section 4.4 of the ref Guide. If it's worth mentioning for PC's why not for MACs?

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0064

In the Preset Shelf if you try to load the Gold Reflection preset that ships with LW, you get an error message saying "can't find GoldReflection.tga".

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0065

Some of the example scenes that ship with LW are missing objects. for example the ArmDeform.lws brings up a dialog which reads:

Can't find "Objects/weightedarm.lwo". Select an alternate file?

I did a search of my hard drive and ended up finding it in HD:
Lightwave>Content>Objects>_Features>BoneWeights>Weightedarm.lwo

It seems that a few of the other example Scenes which use objects from the _Features folder aren't loading properly.

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0066

Load the Blubber.lws and it brings up a dialog asking for missing AVI Plug-ins.

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0067 (Plotz)

When you add lights to a scene the new light is not enabled to affect materials with a BRDF shader.

Unfortunately the new light won't affect diffuse channel until it's checked on in the BRDF shader dialog. This eliminated the ability to separate diffuse and specular lights from each other when using BRDF.

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0068 (Plotz)

Try as I might I can't find an option in the spreadsheet editor for object light exclusion. I can control the lights, or the objects, but there doesn't seem to be an option n the render flags for objects to include/exclude lights.

Also the columns of the spreadsheed editor seem to autosize to numeric values rather than header text. This really scrunches a lot of the text headers down to un-readable. I can manually resize the columns, but when I switch to another mode they squish back down again.

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0069 (Plotz)

Forgot to add this to the last one.

The COMMAND + Q key combo to quit the app won't work when the spreadsheet is open. You acn see the menu (the actual mac menu bar) highlight when you click it, but no action is taken.

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0070

I opened the Hub on it's own, set the Automatic shutdown to 1 minute and was surfing the web for a while in Netscape, but the Hub stays open, nothing happens.

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0071

I remember reading somewhere that Lscripts are platform independant?? But after a number of problems, crashes etc, I'm not convinced that this is accurate. Plus at times I'm left wonderring:

Will it work on a Mac?
Will it work on 7b?
Is it a Modeler or Layout Lscript? (Maybe a simple question???)
Is it a R/T Script?

There must be an easier way to work this stuff out if it's not obvious or the script fails to load etc.

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0072 (Plotz)

In many of the dialog boxes for renaming things the "OK" button doesn't work...you have to actually hit the "Return" or "Enter" key.

For instance open up the skelegon tree and select just a single letter or string you want to change. (example: changing the name "R_UpperLeg" to "L_UpperLeg" by selecting the R and changint to an L.)

Now hit the "OK" button. You're object has not been renamed.

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0073

The Master Channel plugin doesn't load, it brings up an error message.

Top of pagePrevious messageNext messageBottom of pageLink to this message   By riki (Suture) (203.109.250.95) on Wednesday, December 19, 2001 - 08:32 am:

0074

In section 7.15 of the LW7 Manual it states:

"To move the pivot point in Modeler: Select Items > Tools: Pivot > Move Pivot Point Tool to activate the Pivot Point tool and move the crosshairs to a new position in any viewport. It is just like moving a point."

This is actually the instructions to move the pivot point in Layout. These instructions are also repeated on the following page. ie Section 7.16.

"To move the pivot point in Layout:
1 Select the object.
2 Select Items > Tools: Pivot > Move Pivot Point Tool
3 Move the pivot point as you would any item in the Layout. (If you
select the Move tool and look at the object’s position settings, you
will see that they have been changed to compensate for the
movement in the pivot point—the object will not visibly move.)"

see what's wrong?

Top of pagePrevious messageNext messageBottom of pageLink to this message   By riki (Suture) (203.109.250.96) on Wednesday, December 19, 2001 - 03:28 pm:

0075 (Michael Fessenden)

It would be kind of nice if Modeler and Layout appended the file extensions for files when you save them...

Top of pagePrevious messageNext messageBottom of pageLink to this message   By riki (Suture) (203.109.250.95) on Wednesday, December 19, 2001 - 07:02 pm:

0076

Missing Feature??

I'm using the default Menu Configuration with LW7b and I've scanned the Plugin and Lscript directory, yet I don't seem to have the Additive menu group mentioned in section 7.11 of the Manual. (see below)

"ADDITIVE CHANGES
You can numerically add to Position, Rotation, and Scale values by
using the functions in the Items > Tools: Additive menu group. They
work like editing the input fields in the lower-left corner of Layout, but
add to the existing values instead of replacing them."

Top of pagePrevious messageNext messageBottom of pageLink to this message   By riki (Suture) (203.109.250.97) on Wednesday, January 09, 2002 - 04:40 am:

0077

I noticed a number of times if your adding surfaces to the Preset Shelf by double clicking in the Surface Editor 'Preview Window' it doesn't always seem to work. The new preview icon doesn't always appear instantly in the Preset Shelf window. But then if you come back to the Preset Shelf window later on, I found multiple copies of the same preset.

Top of pagePrevious messageNext messageBottom of pageLink to this message   By riki (Suture) (203.109.250.99) on Wednesday, January 09, 2002 - 04:43 am:

0078

If I quit out of Layout with Surface Presets in the Workspace Library of the Preset Shelf I'm finding that some (not all) of these preset have dissapeared when I relaunch Layout.

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Mike Stening (Mike_Stening) (213.235.9.84) on Wednesday, January 09, 2002 - 05:03 am:

arent those workspace presets reloaded when you load that relevant scene file?

Top of pagePrevious messageNext messageBottom of pageLink to this message   By riki (Suture) (203.109.250.99) on Wednesday, January 23, 2002 - 09:14 pm:

0079

More of a features request but it would be nice if the LW Color Picker came with a web palette.

Top of pagePrevious messageNext messageBottom of pageLink to this message   By riki (Suture) (203.109.250.99) on Thursday, January 24, 2002 - 05:12 pm:

0080

After going into the Render Options panel and correctly setting up 'Save RGB' under the 'Output Files' tab (I tick the check box, specify the location to save the file and give it a unique name), I press F9, but the image is not being saved.

Top of pagePrevious messageNext messageBottom of pageLink to this message   By tim anderson (Tim) (66.26.96.229) on Thursday, January 24, 2002 - 06:48 pm:

try f10...maybe.

Top of pagePrevious messageNext messageBottom of pageLink to this message   By riki (Suture) (203.109.250.95) on Thursday, January 24, 2002 - 07:15 pm:

domo arigato, watashi wa baka desu ne? haha many thanks just expressing my inner idiot :-)

Top of pagePrevious messageNext messageBottom of pageLink to this message   By riki (Suture) (203.109.250.99) on Saturday, February 02, 2002 - 08:03 pm:

0081 I notice that when I'm working with 3rd party plugins, that the background is not redrawing, when I move the plugin panel around over the top of the Viewport. (see example)

redraw

Top of pagePrevious messageNext messageBottom of pageLink to this message   By riki (Suture) (203.109.250.99) on Monday, February 11, 2002 - 11:58 pm:

0082

I've recently had two big sessions, working with the Preset Shelf, orgainising surface presets, going back through some of my old scenes, looking for stuff that might be worth salvaging.

Anyway in the course of this process I have noticed a number of oddities:

1. Moving one preset to a new Library, the preset refused to move and then I noticed that it was present in both libraries.

2. If I quit out of Layout with presets in the Workspace library, I sometimes (not always) found that 'some' (not all) of these presets would be missing when I relaunched Layout.

3. While moving presets around, for example, I would be moving a texture preset to the nature section but I would then end up in the metal section with the 'Nature' title at the top of the panel. This bit sounds bizzare, I can't find the words to explain it much clear than that. Something is obviously wrong there.

Top of pagePrevious messageNext messageBottom of pageLink to this message   By riki (Suture) (203.109.250.99) on Wednesday, February 13, 2002 - 05:01 am:

0083

Layout just crashed on me after selecting 'Save All Objects' as a result it has wiped one of my objects. The object that I've circled in this image was completely erased. When I open this object in Modeler it contains no geometry. Luckily I do have a backup on CD, but it was a nasty surprise.

hello mr nasty

The other strange thing is that the file size of this object is 92k.

Top of pagePrevious messageNext messageBottom of pageLink to this message   By riki (Suture) (203.109.250.98) on Friday, February 22, 2002 - 07:00 am:

0084

My results from using the Inertia Displacement Plugin in the Object Properties panel seem very clunky and awkward. I'm not sure that it's usable.

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Michael Fessenden (Mfessenden) (63.89.65.110) on Friday, February 22, 2002 - 08:28 am:

0085

Not sure if I'm alone in this, but Point Clone Plus crashes Modeler (7b OSX 10.1.3)every time. The dialog box comes up, but when I press 'OK'.....bam.

Top of pagePrevious messageNext messageBottom of pageLink to this message   By riki (Suture) (203.109.250.97) on Monday, February 25, 2002 - 03:26 am:

0086

The Serpent Displacement Plugin in the Object Properties panel seem very mediocre. It requires a large amount of computation power for very poor results.

Top of pagePrevious messageNext messageBottom of pageLink to this message   By riki (Suture) (203.109.249.131) on Friday, January 24, 2003 - 04:57 pm:

0087

Suds

Sounds a bit funny :-) 'Subdivision' is spelt wrong in the Autopatcher

I'm now using Mac Modeler LW 7.5 OS9

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Beam Tracer (Beamtracer) (203.109.241.109) on Friday, January 24, 2003 - 06:01 pm:

0088

Quicktime is not usable for image maps or backdrops when the comp frame rate is anything other than 30fps. For example, when both the Quicktime backdrop and the comp are set to 25fps, Lightwave will try to conform it to 30fps by doubling every fifth frame.

Top of pagePrevious messageNext messageBottom of pageLink to this message   By longchin (Thekeeper) (24.163.28.122) on Friday, January 24, 2003 - 08:09 pm:

these may have been covered by suture but just incase....
0089
Clone Hierarchy....does not work.

0090

LS commander, either corrupts prefs, or crashes
either way it doesnt work?

0091

skelegon name panel refuses to accept entry
by hitting the "OK" button. must hit return
or enter for change to take.

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Howard Margolius (Howardm) (63.227.38.79) on Friday, January 24, 2003 - 09:28 pm:

jeez, i dont like the MAC version compared to the PC because of its lack of 3rd party stuff and a few minor things like no right mouse button, but man I dont run into ALL of those problems using OSX Jaguar on a g4...I may have crashed once or twice in a month, but nothing too bad.
I think its your Mac RiKi!

Either way, Newtek does need to get up to speed with the MAC...its a pity they havent.
It seemed like they really cared back when 6 came out and they huffed and puffed about how great the MAC is and how theyve teamed up, etc...
guess its all about money...
sucks...

the new company i work for is MAC only and are considering moving onto other software after discovering how 'lame' LW is on the MAC....

Top of pagePrevious messageNext messageBottom of pageLink to this message   By js33 (Js33) (12.237.176.146) on Friday, January 24, 2003 - 10:02 pm:

Well he said he was using 7b on OS9. But then later stated 7.5 on OS9. I wonder how many of those issues are non-issues on the PC? Probably most of them but I don't have time to go through it now.

Riki,

Why don't you try upgrading to OSX and see if you still have all those issues.


Cheers,
JS

Top of pagePrevious messageNext messageBottom of pageLink to this message   By riki (Suture) (203.109.249.131) on Friday, January 24, 2003 - 10:45 pm:

Thanks Howard, so if I upgrade to OSX do you think it will fix spelling mistakes in the manual. he he nice trick, I'd like to see that ;-)
Newtek have come a long way with the Mac and I think they're heading in the right direction with the OSX version. Previous versions were definitely less stable.

If you've noticed this list is about 12 months old. I'm not looking for advise on how to fix problems, just listing some of the usability issues, bugs, problems, mistakes etc., that I've come across with the Mac OS9 version of LW.

Some of my comments are extremely petty others may be incomplete or incorrect. But there is definitely some serious stuff there that needs to be looked at.

Cheers

r

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Beam Tracer (Beamtracer) (203.109.241.109) on Saturday, January 25, 2003 - 04:57 am:

I didn't know these were all OS9 issues. That makes the list totally redundant, as I doubt if Newtek will be spending any more money updating the OS9 version of Lightwave. Even the third party plug-in developers (like Worley) have stopped supporting OS9.

Maybe we should start afresh with an OS X-only list of issues.

Top of pagePrevious messageNext messageBottom of pageLink to this message   By riki (Suture) (203.109.249.131) on Saturday, January 25, 2003 - 05:19 am:

Mmm I agree it would be worth starting a OSX list. I started this one back when LW7b Mac OS9 was the current release, but very little changed in the LW 7.5 Mac OS9 upgrade.

Maybe too much for people to read through and I'm not sure if the developers are receptive to user feedback in this form. Users need to state clearly what the problem is without getting emotional and abusive and the development team need to take our crits seriously. I think it's all too easy to be dismissive.

I'd be interested to know if any of these LW7b Mac OS9 bugs and issues have carried accross to LW7.5 Mac OSX

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Chuck Baker (Cbaker) (207.235.86.2) on Monday, February 03, 2003 - 05:45 pm:

As a first step, I've asked a couple of Mac folks on our Beta team to review the points and comment. I've got our first reaction back, still waiting on another to come in, and of course we'll be following up with the programmers on confirmed problems and feature requests; and with the docs team on doc issues.

Below, the comments of this Mac beta tester are marked "MB1".

0001

The VB File Requester lets you add files to favorites. But there's no option in this menu to delete favorites. My current setup LW 7b Mac OS 9.1 G4 200000k allocated to each program, with the hub disabled, RAM 384

----------------------------
MB1 - I can't even find this favorite functionality with the VB Requester any more. Was is superseded by the recent scenes list?


0002

You can create customised Libraries in the Preset Shelf but there is no option in the drop down Contextual menu to delete or rename a library.
----------------------------
MB1- True.


0003

The cursor seems to shakes spasmodically when changing directories using the VB File Requester, this occurs regardless if a scene is loaded or not.
----------------------------
MB1 - Not happening here.


0004

Contextual help is non existent.
----------------------------
MB1 - Feature request


0005

The 'DOCUMENTATION ADDENDUM' for the 7b update, regarding Motion Mixer doesn't marry up with the Reference Guide. For instance it refers to Page 19 when the actual doc only goes up to page 16.
----------------------------
MB1 - Manual Errata


0006

QTTools.p doesn't work with the 7b update on OS9.1. I had to replace this plugin with an older version in order to be able to save animations as QT Movies.
----------------------------
MB1 - Fixed in Release 7.5


0007

The bookmarks in the Chapter 6 of the lw7manual.pdf haven't been done as links, which makes it difficult to navigate.
----------------------------
MB1 - No comment :-)


0008

The Manual doesn't have a chart listing keyboard short cuts.
----------------------------
MB1 - No comment :-)


0009

Chapter 6 of the lw7manual.pdf has been repeated at the end of the lw7manual.pdf. The links in this section work but it has been obscurely labeled "woverview_noMM.pdf".
----------------------------
MB1 - No comment :-)


0010 (Plotz)

In OS 10.0.4 with 7.0b.

In the camera properties window select "Lens Focal Length" and enter something. Say "15" or "15.00" What you get is "15000.0mm". It's converting the number to meters, and then back to millimeters.

Camera FOV is always in mm, so why convert to meters and then back? To enter FOV you have to manually type in "mm" to have the number enter properly.
----------------------------
MB1 - This is fixed in 7.5 release, I believe. You enter '6' and it inputs 6.0mm.



0011

In OS 10.0.4 with 7.0b

Set the Max Render Level in the camera window to "bounding box". Open the scene editor and the camera window gets switched back to shaded render view.
----------------------------
MB1 - Fixed in 7.5 release


0012

In the lw7manual.pdf (section 6.30) it reads "Choose Display >Utilities: Master Plug-ins to display the Master Plugins panel."

That should be "Scene > Utilities: Master Plug-ins"
----------------------------
MB1 - OK...


0013

Sometimes if rendering a large image, the final result that pops up in the Image Viewer window can look like a deranged mess. The Image does however appear fine when saved and opened in Photoshop. Something is obviously still wrong there.
----------------------------
MB1 - Under OS9 you certainly could get some weird corruption in the ImageViewer and I would guess this still may happen periodically in 7.5 release for OS9 since the same OS9 memory handling issues prevail.


0014

If I open Layout and then immediately quit, I get a dialog window asking if I really want to quit. We should only be asked this if we are quiting with unsaved changes. Not when quiting a blank scene. Plus there should be some way of telling if have saved or not before quiting. Maybe the save button could be ghosted if there are no new changes to save.
----------------------------
MB1 - Feature Request


0015


If quiting out of Layout with unsaved changes to either objects or scenes, we should get a warning dialog that tells us this, instead of the dialog asking if we really want to quit.
----------------------------
MB1 - Feature Request


0016

We need a Histories window. It would be great if we could undo the last 10 or 20 actions. The level of undo is something that users could determine in their preference setting, depending on their own system resources.
----------------------------
MB1 - Layout Feature Request



0017

The Render Status window should provide an estimate and progress report of the render time.
----------------------------
MB1 - Layout Feature Request


0018

When using the Image Editor the whole application come to grinding halt once you start to play around with the sliders such as Brightness, Gamma etc. It is virtually impossible to drag the slider, all you can do was click a new position and wait for it to kick in.

My current setup LW 7b Mac OS 9.1 G4 200000k allocated to each program, with the hub disabled, RAM 384
----------------------------
MB1 - This has always been the case across OS9 and OSX and is still an issue (but one which apparently also affects PCs). If you try and edit an image displayed in an OGL viewport using any of the Image Editor controls then updates are very, very slow..


0019

The Text Tool in LW7 should be usable from the very first time you boot the program. Other apps can see what usable fonts I have in my systems folder and have them there ready to use without having to create a font list.
----------------------------
MB1 - Feature Request


0020

If using the text Tool, once you've started typing, pressing ESC then 'n' to bring up the Numeric panel is awkward, and trying to backspace through the text in the Viewport is not possible.
----------------------------
MB1 - Fixed in 7.5 release


0021

Clicking on a blank space of the Toolbar doesn't reset the Text Tool. Even if you change tools (to say the Pen Tool) and then come back to the Text Tool it still persists in automatically generating the last piece of text entered.

If you make a typo, this becomes a real problem when combined with the fact that you don't seem to be able to backspace though text in the Viewport.
----------------------------
MB1 - Sounds like a feature request. I think it's quite useful that the text tool retains the last input string.


0022

If you use the default settings with the gears.ls that ships with LW7 it creates an object with two inward facing polygons.
----------------------------
MB1 - Fixed in 7.5


0023

If your using the 'Change Surface' panel (q) and you've got a surface selected that's already been named, if you scroll down through the list to change to another predefined surface, the colour swatch doesn't change to reflect the new surface colour. This can sometimes cause confusion if working with objects that have lots of surfaces.
----------------------------
MB1 - I can't duplicate this in 7.5


0024

When you do use the "q" key why isn't the "name field" automatically highlighted so users could just start typing a new name instead of having to mouse?
----------------------------
MB1 - Feature Request


0025

When using 'Object Sequence' in Layout, after rendering a test animation the last object in the sequence automatically defaults as the initial object at frame 0. If you then render the animation again the sequence will start off with the wrong object, which means that we have to keep changing it back with each subsequent render.
----------------------------
MB1 - Object sequence is missing from OSX 7.5 release. Would be nice to have it back :-)


0026

If you reset the Lathe tool by clicking in a blank space on the toolbar it resets all values to zero. But if you reset this tool with the Numeric panel it automatically sets the end angle to 360 degrees which is a real pain when working with complex models.

The reset values should be the same with both methods, as is the case with other tools such as Bevel etc. There needs to be some level of uniformity between the Tools and how they work.
----------------------------
MB1 - That's a UI decision....


0027

While working in the Top viewport, using the Pen tool and the 'Control' key to constrain the position of a new point to 45 degree increments, relative to the last point, I found that this doesn't always work. It can depend on where you click and you can sometimes end up with a single three point line.
PS see the example below on the right.
----------------------------
MB1 - I don't know how this is supposed to work....


0028

If you then choose the Hub from the Application's menu in the top right hand corner of the screen and then File > Quit (to quit the Hub), it brings up a dialogue called 'Lightwave Hub' with the following message:

"Lightwave applications are still active. Do you really want to quit?"

If you select 'Yes' (to quit the Hub) it quits Lightwave instead and the Hub stays open.
----------------------------
MB1 - True for OSX 7.5, too.


0029

When you open the Spreadsheet Scene Manager and go through the Options menu turning on/off different Options, I found that I wasn't able to uncheck the 'Show All Supplemental Rows' option. It stays checked regardless and brings up an error message "There are currently no Supplemental Rows to be limited to". We should be able to uncheck this option. It is possible to do so if you open the alternative Options panel, with the check boxes so it seems strange that you can't do it in the drop down menu.
----------------------------
MB1 - True, you *can* deselect this option from the options 'tabbed' dialogue box.


0030

If you've got the Spreadsheet Scene Manager open and go File menu >Quit, nothing happens the application stays open.
----------------------------
MB1 - Fixed in 7.5


0031

Probably more suitable as a feature request but it sometimes bugs me that I can't zoom in on a selection in the Image Viewer, often 100% zoom is too big and 50% is too small.
----------------------------
MB1 - Feature Request


0032

Layout seems to crash a lot when I'm using the Spreadsheet Scene Manager. The application becomes unstable.
----------------------------
MB1 - True, probably because of all the errant master handler stuff it puts in the scene file. But definitely contributes to program instability and sudden application quits after you've opened spreadsheet.


0033

When using the Spreadsheet Scene Manager in 'Selected Items' display mode, you have two additional sorting modes: Selected and Reverse Selected.

But what happens when your in 'Selected Items' display mode with 'Reverse Selected' sorting mode and you decide to change to another display mode that doesn't support 'Reverse Selected' sorting mode???

Answer: It causes an error an Lightwave freezes up.
----------------------------
MB1 - Totally true. Nice bug. Wish I'd spotted that one.


0034

Regarding the Workspace 'Options' drop down menu on Spreadsheet Scene Manager. The 'Options' entry doesn't look like a selectable item. Because it sits at the top of the list, it could be easily missed and mistaken as just the Title of the drop down menu.

This is a shame because this version of this menu with the checkboxes is much easier to use. It allows you move quickly through the list turning things on and off, rather than scrolling through the drop down menu turning one thing off/on at a time.
----------------------------
MB1 - Feature Request


0035

In the Spreadsheet Scene Manager, additional sorting modes such as 'Selected' and 'Reverse Selected' should be ghosted over when not available rather than disappearing altogether. At least that way we get some hint that the option is available.
----------------------------
MB1 - Feature Request


0036

When you resize Spreadsheet Scene Manager to fill the screen, the resize handle in the bottom right hand corner suddenly disappeared. The only way to get it back is to trash your pref files.

Someone else also reported the same problem with the Numeric panel and this bug has been confirmed by other users. PS see screenshots in http://www.newtek.com/discus/messages/2/12739.html?1006734508
----------------------------
MB1 - I've seen it with OS9 and some of the older OGL implementations but not in 7.5 and not in OSX.


0037

There's a nasty bug with the Window resize handle on the Spreadsheet Scene Manager window which causes a jittering effect when you drag out the size of the window. Then if your not careful you can loose the ability to make the window smaller again.
----------------------------
MB1 - with 7.5 you no longer lose the resize widget but the jittering and flashing of the bottom row of the window looks bad, still. The same applies when you change multiple items in spreadsheet - the rows below the cells themselves flash repeatedly.


0038

In reference to loading Objects into Layout the start of chapter 7 in the LW7 Ref Guide PDF states:

"you can press the + (plus) key on your numeric keypad, which adds the appropriate item based on the active edit mode selected at the bottom of the screen (i.e., Object, Bones, Lights or Cameras)."

I tested this and found that regardless of what mode I was in, if I pressed the + key in Light Edit mode etc, it would still bring up the File Requester to load an Object.
----------------------------
MB1 - UI issue. Should it add a new light for you? Dunno.


0039

The Color Control is sometimes disabled in the Change Surface panel. It would probably be useful to have this option available when your defining surfaces.
----------------------------
MB1 - it's only disabled for default. Once you enter a name the control becomes usable.


0040

When you cut and paste layers from a multi-part object into new layers the old layer names stay attached, but grayed out, in the layers you're cutting from.

To clear the display you have to save the object. Close the object, and re-open it.
----------------------------
MB1 - fixed in 7.5.


0041

Rename a layer. Cut the layer and paste it in a new blank layer. The object takes on it's original name.
----------------------------
MB1 - Fixed in 7.5


0042

When working with the Hub enabled, the content directory setup properly, and an object saved in the Objects folder as box.lwo Everything seems to be working fine, but when I set the 'Automatic Save' option to one minute, I noticed that the little asterisk near the object title (in the drop down Object menu above the Viewports) in Modeler was always present, even after a few minutes which would seem to indicate that the object isn't being saved????
----------------------------
MB1 - Hub autosave has never worked for me in any version of Mac Lightwave.

0043

Pressing the DELETE key doesn't delete the current keyframe as described in section 8.5 of the LW7 PDF Ref Guide. And despite what is written about this in the 'Last Minute Readme' if you check the Key Configuration panel, the 'delete' action has been mapped to the DELETE key. If I map it to another key, it works fine, if I then map it back to DELETE key it still doesn't work.
___________________________
MB1 - This is resolved in 7.5.


0044

The 'Delete Motion Key' Plugin mentioned in section 8.6 of the LW7 PDF Ref Guide is actually called 'Mot-ify Delete Motion Key'.

If your using the Plug-in and you hit the 'About' button, the About window comes up beneath the Plug-in window and it has a tiny scrollable field seems to contain some useful information regarding 'Keys' but is too small for view properly. (see below)
----------------------------
MB1 - True, if you press the about button in Motify the dialogue sits behind the window and you can't focus it...


0045

If I use InitConfigs I end up with two copies of Sky Tracer ('Sky Tracer' and 'Sky Tracer2'). The first copy doesn't work and brings up a "Cannot load external plugin" error message.
----------------------------
MB1 - Fixed in 7.5


0046

The Preview Options menu item which is mentioned in section 8.9 of the Manual is not available on the Mac Platform. After having spent some time myself looking for this option and chasing it up, I can say that it would probably be a great time saver it Newtek could make a note of this (for other Mac users) in the manual.
----------------------------
MB1 - Yes, some of the preview options for PCs do look good. They're not available for Macs. (Similarly, things like multiple threads and safe mode are not available in the Mac version of Motion Designer - threading would be a huge bonus as currently MD only uses a single thread under OSX)


0047 (Phong)

Backstep to LightWave 6 Chapter Nine: Rendering Options (pg. 9.10)
"Recording Images To Tape".

"With the Serial Port Recording option active, you can instruct LightWave to send record commands to a single-frame controller enabling it to control a VTR deck to record frames."

The above was one of the main reasons why I bought into LightWave; assuming this feature would be redirected to the FireWire on the Mac, allowing me to dump to a digital deck, and despite addressing this as a feature request, and others 'thinking it was a good idea', it was never commented on by the NewTek staff.

In the "Mac LightWave version", I purchased, the manual states "Recording Images To Tape" as a feature of LightWave... and (fwiw) I bought a serial converter to control my older analog decks only to discover that feature was blanked out!

I do not know if this is mentioned in the 7.x Mac versions of the LightWave Manual.
----------------------------
MB1 - Would be good to highlight in the manual just where the Mac version differs from the PC version.


0048 (Plotz)

In graph editor "add layout selected" and "get layout selected" don't work. According to the docs when you select something in layout with these options enabled the graph editor should update with the channels for the selected object. This does not happen.
----------------------------
MB1 - This works properly in 7.5.


0049 (Plotz)

Viper is completely unreliable. It just doesn't accurately represent gamma values from the final render. In some situations it's too bright. It seems like it's too bright when you're working with material settings, and too dark when you're working with bitmapped textures.
----------------------------
MB1 - The nature of Viper. It can't display certain types of calc.


050 (Plotz)

Missing Feature?

The feature list for "Modeling Tools" states: "Animatable Metaballs, Metafaces, and Metaedges".

This gives the impression that you can animate with metaballs style collisions. (i.e. two water molecules that touch and form into one by combining the intersecting triangles). This doesn't seem to be the case. You can model with the collisions...but you can't animate them that way. Once in layout they work just like rigid geometry.
---------------------------
MB1 - No, you could use bones or other deformers to bring the points together, surely?


0051 (Plotz)

Missing Feature?

Under the Layout Workflow & UI Enhancements in the features list is: "Turn on/off XYZ, HPB (Layout)"

This leads me to believe that I can change the labels in the status display from HPB to XYZ. I can't find any way to do this. If it's in the manual I haven't found it.
----------------------------
MB1 - I don't know about this one at all.


0052 (Plotz)

According to the manual: "The plus (+) button on the toolbar adds a new track to the Timeline at the end of the current list of tracks. The minus (-) button removes the currently selected track along with any motions on it. You can select a track by clicking on it."

This doesn't work. I select the track, click the "-" button and it is not removed.
----------------------------
MB1 - this was all reworked for MotionMixer that shipped with 7.5


0053 (Plotz)

In the graph editor the "Autofit Selected" (SHIFT + a) will only work one time. When you first load a channel from the bin and hit autofit selected it works.

When you go to reload that channel from the bin again at a later point (without having first closed graph editor), the autofit selected command doesn't work on it.
----------------------------
MB1 - this seems to be working fine in 7.5.


0054 (Plotz)

Do an F9 render and save as a .tiff file. (24bit or 32bit) The file does not save.
----------------------------
MB1 - this was an old tiff bug that was fixed in 7.5 along with other image loader/saver issues.


0055

The OS9 version of Modeler sometimes freezes up when I'm using certain PS1 fonts. I know this probably sounds like a problem with freeware fonts but no other program I use freezes up when I use them. I have tons of these fonts but it's a bit like playing Russian Roulette when I try to use them.
----------------------------
MB1 - Hard to nail this one. Some PS fonts are problematic for Modeler but a lot aren't. It's hard to know what the issue is. I think a bigger issue is that OSX Modeler 7.5 just can't read postscript Type 1 fonts at all! I reported this bug many times but it never got priority :-)


0056

In chapter 8.14 which relates to the 'Panel Layout Adjustments' in the Graph Editor: It's not possible to drag the border "between the Channel Bin and Curve Edit Window" as described in the Ref Guide. I can see the cursor changing as it does when I drag between the Scene list and Channel Bin but it still doesn't work.

I found out that it was possible, but only after you resized the Graph Editor window (made it larger).
----------------------------
MB1 - that's still true. When you first open Graph Editor (ever) and it opens at it's initial default size you can't drag the window width of the channel bin until you've resized graph editor.



0057 (Plotz)

In OSX you can run into problems if you run your screen at multiple resolutions. LW will always open up the windows at their last size.

If you set you screen resolution at a higher level like 1280x1024, then change it to 1024x768 LW just cuts off the edge of the extra window space that was set to 1280x1024. There's no way to resize this window. You'll have to switch back to the higher resolution and make your best guess at resizing the screen.

This is a big problem for powerbook users who work on site and hook up to larger screens. We get home and we're stuck.

I'd suggest adding a "fit window" feature.
----------------------------
MB1 - would be a nice feature.


0058

In section 8.19 of the manual it reads:

"To delete keys from curves:
1 Select the channel curve(s) and then the key(s).
2 Press the DELETE key."

I tried this but it didn't work.
----------------------------
MB1 - works here.


0059

In the Graph Editor 'Curve Edit Window pop-up menu' the 'Paste Selected Keys' menu option doesn't actually paste the selected keys but rather any keys that you've previously copied using 'Keys > CopySelected keys'. The menu option would make more sense if it was called 'Paste Keys'.

Section 8.26 of the Manual supports this idea as it states "use the Paste Keys command on the Curve Edit Window pop-up menu" which is obviously referring to the 'Paste Selected Keys' menu option.
----------------------------
MB1 - I think this is just a terminology issue in the manual and UI.


0060

This does not happen, even with the Hub and Content Directory setup and properly and Auto Save set to 1 minute. I'm not getting any periodic requests to save changes. Everything else seems to be working. RE section 3.2 of the Ref Guide.

"When Layout or Modeler are running, the Hub will periodically request that the applications write their recent changes to temporary files. The frequency of this Automatic Save is set by the Hub option. The temporary files are located in a LWHUB directory inside your normal"
----------------------------
MB1 - Hub autosave doesn't work on the Mac, afaik.

0061

The Content Directory wasn't setup properly for some of the example scenes that ship with LW. For example the BasicDVE_Cloth_FlyOut.lws. If you set 'Content' as the Content Directory and try to load this scene it will ask you for the images.
----------------------------
MB1 - No comment.


0062

If I get stuck on a really slow Render and I decide to bail out, I've noticed that sometimes when you press the 'ABORT' button nothing happens for quite awhile, yet the ESC key seems to work every time instantly.
----------------------------
MB1 - can't duplicate that one at all.


0063

I searched my hard drive for LWEXT3.CFG it doesn't exist. I think for Mac users they meant 'LightWave Extensions 3 Prefs' in section 4.4 of the ref Guide. If it's worth mentioning for PC's why not for MACs?
----------------------------
MB1 - yes, would make more sense for Mac users if this was pointed out in
the manual.


0064

In the Preset Shelf if you try to load the Gold Reflection preset that ships with LW, you get an error message saying "can't find GoldReflection.tga".
----------------------------
MB1 - I'm not even going to try..:-)


0065

Some of the example scenes that ship with LW are missing objects. for example the ArmDeform.lws brings up a dialog which reads:

Can't find "Objects/weightedarm.lwo". Select an alternate file?

I did a search of my hard drive and ended up finding it in HD:
Lightwave>Content>Objects>_Features>BoneWeights>Weightedarm.lwo

It seems that a few of the other example Scenes which use objects from the _Features folder aren't loading properly.
----------------------------
MB1 - Yep, this happens with the content on the CD sometimes. Doesn't seem like that big a deal, though although to a newbie it might look like an error..


0066

Load the Blubber.lws and it brings up a dialog asking for missing AVI Plug-ins.
----------------------------
MB1 - Yep, this happens with the content on the CD sometimes. Doesn't seem like that big a deal, though although to a newbie it might look like an error..


0067 (Plotz)

When you add lights to a scene the new light is not enabled to affect materials with a BRDF shader.

Unfortunately the new light won't affect diffuse channel until it's checked on in the BRDF shader dialog. This eliminated the ability to separate diffuse and specular lights from each other when using BRDF.
----------------------------
MB1 - this behaviour is now changed in the current beta. That is, a new light will be turned on in the BRDF panel (instead of unchecked as in 7.5 release)


0068 (Plotz)

Try as I might I can't find an option in the spreadsheet editor for object light exclusion. I can control the lights, or the objects, but there doesn't seem to be an option n the render flags for objects to include/exclude lights.

Also the columns of the spreadsheet editor seem to autosize to numeric values rather than header text. This really scrunches a lot of the text headers down to un-readable. I can manually resize the columns, but when I switch to another mode they squish back down again.
----------------------------
MB1 - True for include/exclude and I'm not sure what he means by scrunching the text. Maybe fixed in 7.5 anyway?


0069 (Plotz)

Forgot to add this to the last one.

The COMMAND + Q key combo to quit the app won't work when the spreadsheet is open. You can see the menu (the actual mac menu bar) highlight when you click it, but no action is taken.
----------------------------
MB1 - this is fixed in 7.5.


0070

I opened the Hub on it's own, set the Automatic shutdown to 1 minute and was surfing the web for a while in Netscape, but the Hub stays open, nothing happens.
----------------------------
MB1 - Auto features in the Hub don't work.


0071

I remember reading somewhere that Lscripts are platform independant?? But after a number of problems, crashes etc, I'm not convinced that this is accurate. Plus at times I'm left wondering:

Will it work on a Mac?
Will it work on 7b?
Is it a Modeler or Layout Lscript? (Maybe a simple question???)
Is it a R/T Script?

There must be an easier way to work this stuff out if it's not obvious or the script fails to load etc.
----------------------------
MB1 - there *have* been issues with LScripts working on PCs but not Macs but Bob's taking care of a lot of this stuff.


0072 (Plotz)

In many of the dialog boxes for renaming things the "OK" button doesn't work...you have to actually hit the "Return" or "Enter" key.

For instance open up the skelegon tree and select just a single letter or string you want to change. (example: changing the name "R_UpperLeg" to "L_UpperLeg" by selecting the R and changing to an L.)

Now hit the "OK" button. You're object has not been renamed.
----------------------------
MB1 - this is the way LW has always worked. You have to hit Enter/Return/Tab to get inputs to 'stick' in input fields. Very un-Maclike but LW has always been this way.


0073

The Master Channel plugin doesn't load, it brings up an error message.
----------------------------
MB1 - fixed in 7.5


0074

In section 7.15 of the LW7 Manual it states:

"To move the pivot point in Modeler: Select Items > Tools: Pivot > Move Pivot Point Tool to activate the Pivot Point tool and move the crosshairs to a new position in any viewport. It is just like moving a point."

This is actually the instructions to move the pivot point in Layout.
These instructions are also repeated on the following page. ie Section
7.16.

"To move the pivot point in Layout:
1 Select the object.
2 Select Items > Tools: Pivot > Move Pivot Point Tool
3 Move the pivot point as you would any item in the Layout. (If you select the Move tool and look at the object's position settings, you will see that they have been changed to compensate for the movement in the pivot point - the object will not visibly move.)"
----------------------------
MB1 - I guess this needs to be rewritten


0075 (Michael Fessenden)

It would be kind of nice if Modeler and Layout appended the file extensions for files when you save them...
----------------------------
MB1 - Feature request.


0076

Missing Feature??

I'm using the default Menu Configuration with LW7b and I've scanned the Plugin and Lscript directory, yet I don't seem to have the Additive menu group mentioned in section 7.11 of the Manual. (see below)

"ADDITIVE CHANGES
You can numerically add to Position, Rotation, and Scale values by using the functions in the Items > Tools: Additive menu group. They work like editing the input fields in the lower-left corner of Layout, but add to the existing values instead of replacing them."
----------------------------
MB1 - the menu configs are changed now in 7.5. Additive changes are done via keyboard shortcuts or you can add them to the menus if you like...


0077

I noticed a number of times if your adding surfaces to the Preset Shelf by double clicking in the Surface Editor 'Preview Window' it doesn't always seem to work. The new preview icon doesn't always appear instantly in the Preset Shelf window. But then if you come back to the Preset Shelf window later on, I found multiple copies of the same preset.
----------------------------
MB1 - this still happens for some reason. You can have presets open and double click on the preview window and nothing appears in the preset shelf. You can then double click again on the preview an all of a sudden two presets will appear in the shelf. There seems to be something odd about the way the presets are generated or, at least, it can be slow to
react.


0078

If I quit out of Layout with Surface Presets in the Workspace Library of the Preset Shelf I'm finding that some (not all) of these preset have disappeared when I relaunch Layout.
----------------------------
MB1 - No, I never 'lose' presets unless they somehow get corrupted.


0079

More of a features request but it would be nice if the LW Color Picker came with a web palette.
----------------------------
MB1 - I guess there'd be some issues squeezing floating point down to 256 colours. Insane :-)


0080

After going into the Render Options panel and correctly setting up 'Save RGB' under the 'Output Files' tab (I tick the check box, specify the location to save the file and give it a unique name), I press F9, but the image is not being saved.
----------------------------
MB1 - F10 is the hotkey for rendering the scene and saving images or an animation. F9 is the hotkey for rendering the current frame.


0081

I notice that when I'm working with 3rd party plugins, that the
background is not redrawing, when I move the plugin panel around over
the top of the Viewport. (see example)
----------------------------
MB1 - F10


0082

I've recently had two big sessions, working with the Preset Shelf, organizing surface presets, going back through some of my old scenes, looking for stuff that might be worth salvaging.

Anyway in the course of this process I have noticed a number of oddities:

1. Moving one preset to a new Library, the preset refused to move and then I noticed that it was present in both libraries.

2. If I quit out of Layout with presets in the Workspace library, I sometimes (not always) found that 'some' (not all) of these presets would be missing when I relaunched Layout.

3. While moving presets around, for example, I would be moving a texture preset to the nature section but I would then end up in the metal section with the 'Nature' title at the top of the panel. This bit sounds bizarre, I can't find the words to explain it much clear than that. Something is obviously wrong there.
----------------------------
MB1 - Nah. Presets are fine, just slow to update. I can't duplicate any missing presets here.


0083

Layout just crashed on me after selecting 'Save All Objects' as a result it has wiped one of my objects. The object that I've circled in this image was completely erased. When I open this object in Modeler it contains no geometry. Luckily I do have a backup on CD, but it was a nasty surprise.
----------------------------
MB1 - Yeah, sometimes we all get screwed geometry. I've currently got a scene that his some corrupted morphmixer information which prevents an object in that scene from loading but this happens across all platforms and all software products...no?


0084

My results from using the Inertia Displacement Plugin in the Object Properties panel seem very clunky and awkward. I'm not sure that it's usable.
----------------------------
MB1 - Inertia seems fine in 7.5


0085

Not sure if I'm alone in this, but Point Clone Plus crashes Modeler (7b OSX 10.1.3)every time. The dialog box comes up, but when I press 'OK'.....bam.
----------------------------
MB1 - Point clone plus seems fine in 7.5.


0086

The Serpent Displacement Plugin in the Object Properties panel seem very mediocre. It requires a large amount of computation power for very poor results.
----------------------------
MB1 - Serpent is almost unusably slow under 7.5 OSX.


0087

Sounds a bit funny :-) 'Subdivision' is spelt wrong in the Autopatcher

I'm now using Mac Modeler LW 7.5 OS9
----------------------------
MB1 - True


0088

Quicktime is not usable for image maps or backdrops when the comp frame rate is anything other than 30fps. For example, when both the Quicktime backdrop and the comp are set to 25fps, Lightwave will try to conform it to 30fps by doubling every fifth frame.
----------------------------
MB1 - Broken in 7.5, fixed in the latest betas.

0089
Clone Hierarchy....does not work.
--------------------------------------------------
MB1 - Broken in 7.5, fixed in the latest betas.

0090

LS commander, either corrupts prefs, or crashes either way it doesn't work?
--------------------------------------------------
MB1 - Definitely broken in 7.5 release. This is fixed in the latest beta.


0091

skelegon name panel refuses to accept entry by hitting the "OK" button. must hit return or enter for change to take.
--------------------------------------------------
MB1 - Yes, LW requires an Enter or a tab to get input fields to stick before you hit OK.

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Beam Tracer (Beamtracer) (203.109.241.109) on Monday, February 03, 2003 - 05:55 pm:

It is very pleasing to get this response from Chuck and the folks at Newtek. This puts my mind at ease, knowing that issues are being addressed.

In particular I note that the Quicktime frame rate bug has been acknowledged, and has already been fixed in internal beta software. Hey, that didn't seem to take very long to correct. Wonderful!!!

Top of pagePrevious messageNext messageBottom of pageLink to this message   By riki (Suture) (203.109.249.132) on Monday, February 03, 2003 - 06:14 pm:

Many Thanks Chuck and to the Beta Testers, for a great response. I will go through the comments, as soon as I get a chance. It's great to know that someone is listening. Thanks for an amazing response, I know it's a pain to go through but it all helps to make LW a rock solid APP.:-)

Just regarding 0001 you need to hold down the APPLE COMMAND Key to bring up the dropdown menu that allows you to add an entry to Favorites. The issue still exists on LW7.5 OS9 not sure about OSX.

Add To Favorites

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Ted Lee (Tedlee) (66.156.19.191) on Monday, February 03, 2003 - 06:37 pm:

Great to see someone working on this long list of bugs/problems. But I have to ask - the beta that is mentioned throughout the response - is this LW 8.0, or will this be a free .6 udpate to address the bugs?

I gotta tell ya, as someone who bought 6.5, then 7.0 mainly to address the bugs from 6.5, I'm not gonna be too pleased if I have to buy 8.0 to get (most) of these bugs fixed....

Top of pagePrevious messageNext messageBottom of pageLink to this message   By riki (Suture) (203.109.249.132) on Monday, February 03, 2003 - 07:10 pm:

re: 0003

The cursor seems to shakes spasmodically when changing directories using the VB File Requester, this occurs regardless if a scene is loaded or not.
----------------------------
MB1 - Not happening here.
----------------------------
RC - By shaking I meant that it rapidly switches back and forth repeatedly from a cursor icon to a clock icon. It's obviously part of the design but just something which I presonally found a bit annoying.


re: 0021

Clicking on a blank space of the Toolbar doesn't reset the Text Tool. Even if you change tools (to say the Pen Tool) and then come back to the Text Tool it still persists in automatically generating
the last piece of text entered.

If you make a typo, this becomes a real problem when combined with the fact that you don't seem to be able to backspace though text in the Viewport.
----------------------------
MB1 - Sounds like a feature request. I think it's quite useful that the text tool retains the last input string.
----------------------------
RC - This issue has been fixed in 7.5. Yes your right it is important to retain the last enterred string. The solution of course is clicking 'twice' on a blank space of the Toolbar. Click once to deactivate, and twice to reset. As is the standard set with other Tools.

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Chuck Baker (Cbaker) (66.69.70.123) on Monday, February 03, 2003 - 08:39 pm:

Please bear in mind that any fixes mentioned as "in beta" may have occurred at any time since the 7.5 release, and couldn't have occurred in response to my sending the list for review this time, since I and the product team both just now got the feedback from the first of the beta testers who is reviewing the list. The fixes may have occurred in response to a previous occasion, since I've brought the list to the product team's attention before, but in any event it isn't necessarily the case that anything was quick to fix.

The product team does not have an announcement at this time regarding the potential date or designation of the next release.

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Beam Tracer (Beamtracer) (203.109.241.109) on Monday, February 03, 2003 - 09:25 pm:

It still puts my mind at ease to know that these issues did not fall on deaf ears. Thanks again, Chuck.

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Michael Linde (Mlinde) (4.64.199.185) on Tuesday, February 04, 2003 - 09:30 pm:

0051 (Plotz)

Missing Feature?

Under the Layout Workflow & UI Enhancements in the features list is: "Turn on/off XYZ, HPB (Layout)"

This leads me to believe that I can change the labels in the status display from HPB to XYZ. I can't find any way to do this. If it's in the manual I haven't found it.
----------------------------
MB1 - I don't know about this one at all.

Michael Linde -- If you switch from "Move" to "Rotate" XYZ becomes "HPB" in the lower left corner panel. You can disable any or all of the options for the active mode (Move or Rotate)

Top of pagePrevious messageNext messageBottom of pageLink to this message   By longchin (Thekeeper) (24.163.28.122) on Wednesday, February 05, 2003 - 11:03 am:

not trying to stir the pot here, but i think ted asked a very important question
that Chuck politely dodged?
we had to buy 7 to get 6.5 fixed. no disscusion necessary, thats what happened.
there are things in LW mac7/7.5 that are acknowledged not to work.
Question:
are you going to fix these things for us with a patch or maint/upgrade?

if this stuff is fixed in the "beta"(ie script commander,clone heir. etc.)... could it be that hard to incorporate these" fixes" from the beta into a patch for the current build?

i paid for something that has malfunctioning features, and i dont think i should have to pay to get this stuff fixed, or is it just me?

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Chuck Baker (Cbaker) (207.235.86.2) on Wednesday, February 05, 2003 - 02:50 pm:

I didn't dodge the question, I answered it. Right now, the LightWave product team has no announcement on the date, designation, or any other details of the next release. When the team has a public comment on those details, I will make sure to post that information.

I will pass along your comment to the product team for their consideration in making any decision about the next release.

Top of pagePrevious messageNext messageBottom of pageLink to this message   By longchin (Thekeeper) (24.163.28.122) on Wednesday, February 05, 2003 - 06:08 pm:

Sorry Chuck, not a shot at you, believe it or not i realize what its like to work for other people,
who set the rules....but, as a represenative of newtek, i suppose indirectly it was.

i am not interested in announcement date , designation, or the next release....

i am interested in knowing when the software that i purchased will be REPAIRED.
i have been a loyal customer of newtek's since 5.5
if I had notbeen a victim the dump and run on 6.5,(or as it was politely refered to as "end of developement cycle"?) i would not even ask such a question.
so i quietly ante'd up for 7 so i could get things fixed...kinda, but i can assure you that this will not happen again.

Example: if you hired me to illustrate the latest Lw logo for new tek, i would be required to provide you with quality and craftsmanship, it would have to be perfect in every way,,, if not
i am certain that it would be returned to me for correction until it meet the standards specified,
and in fact i would not get paid until it was perfect....
however i had to pay in advance, for a product which fails to meet the same standards that
you would require of me, but i am suppose to sit quietly and wait .....and wait, with no information as to when, or if, it will be fixed? i am sorry Chuck, but i do not understand this at all, perhaps you or the "team" can explain this to me?
the thing that really irks me, is i can go to the store tonight , buy a cheap ass PC
install LW and all this stuff starts workin? ....really makes me feel like a "valued customer".

sort like going to the car dealership to get a broken tailight fix, and being told you will have to buy a new car?

Top of pagePrevious messageNext messageBottom of pageLink to this message   By riki (Suture) (203.109.249.132) on Wednesday, February 05, 2003 - 06:39 pm:

I understand the point that your making but from what I've seen in these threads, most Users expect Lightwave dev team to move forward, not go back and fix bugs for version LW5.4 on OS8.5 or 7b on OS 9.1

If Newtek could be held accountable to fix every bug on every computer, it would strangle the company and we'd see a reduced program with no features.

Also your comparison with the logo doesn't carry. If you hired Newtek to build LW specifically for you, then you'd have a case and could hold them to the contract until satisfied. In this case your buying an off the shelf product and should test it properly before you buy.

Uses who upgrade to LW8 will be doing so to keep pace with the technology. I think you'll find that most applications have bugs. It's a given norm in this industry. As an experienced computer user you would be aware of this and are partially complicit when you purchase the app.

Having said this, I think it should be possible for Newtek to post minor updates onsite to fix bugs identified shortly after the release of a new version. This could save a lot of grief.

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Chuck Baker (Cbaker) (207.235.86.2) on Wednesday, February 05, 2003 - 07:14 pm:

Hi!

The information you are asking for actually does boil down to "When is the next release and is it free or paid?" And that is not something that the product team is ready to comment on at this time. When we do have an announcement, if you are in the least unhappy, please do contact me or a customer service representative, and we will most certainly work with you to resolve any issues you have to your satisfaction.

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Howard Margolius (Howardm) (63.227.114.233) on Wednesday, February 05, 2003 - 08:21 pm:

yeah riki is right about the minor updates, it would be nice to have constant free minor updates for actual bugs!

Ive got a great idea though to get ALOT of the bitching to stop!
Please pass this on Chuck - when writing the new code, make it so any last minute additions (Motion Designer, HVs, UVs, PFX?) work properly and arent 'like' last minute additions!
Or dont even go that route, how about write everything to work with everything correctly? PFX, HVS, MD2000, MotionMixer, all of these great tools dont work well together...they sometimes do, but not like you and I and everyone here knows they should....make every variable enveloped/textureable and allow all tools to talk with every other tool,...stop taking plugins and third party tools and tossing them in with hack methods...take them and make them work with LW correctly, not perfectly, of course there are bugs, but just make LW a coherent piece...please...thats all were asking!

6.5, 7.5 were incredible improvements from 5.6!
With the 'new paradigm shift'(haha remember those early 90s LW/Toaster reels with the voice!?) a few years ago, LW became a real professional package that could compete with the big boys and has the potential to work like one (although sometimes seems like it was hacked and thrown together and is the reason for our woes when something that should work together doesnt!)

....now lets LEAD the way and have the other packages follow!

Top of pagePrevious messageNext messageBottom of pageLink to this message   By longchin (Thekeeper) (24.163.28.122) on Thursday, February 06, 2003 - 07:10 am:

riki
i was not talking about going back and fixing old versions.... i am talking about things that are broken with 7.5 under os x right now that have been broken for a year now.

these are not bugs on MY computer these are things that do not work on any mac period.

i am not advocating that newtek stop progressing, i just happen to be an oddball that thinks
if you sell a product that is suppose to do XYZ and it doesnt, it should be fixed before you move onto the next level?

yes most software has bugs, and i have a whole folder FULL of updates and patches that fix most of them, by responsible companies who fix what they sold me, that didnt work?
Example: i own a very expensive scanner(imacon flextight) X.2 broke the driver.
last monday i get a package in the mail? new scanner software! did not even have to ask....
they are making sure that they're customers are taken care of.

the logo example is to demonstrate the principles of responsibility, and obligation
that are implied by "customer service". i am held to high standards on a daily basis and in return expect no less from others, if you are willing to accept less, that is your choice mate.

and last, before you start with the"keeping pace with technology" sermon perhaps you might
consider taking your own advice and installing OSX?

Chuck, i will once again sit quietly and wait to see what happens, if not solved to my satisfaction
i will take your advice and contact customer service....

Top of pagePrevious messageNext messageBottom of pageLink to this message   By riki (Suture) (203.109.249.132) on Thursday, February 06, 2003 - 07:24 am:

mmm I guess. I have a friend who has his own Unix Server and he said that he updates his operating System every night? That would be great if Lightwave did daily updates. You could buy a seat that would get you so far.Okay I'll shut up now ;-)

Top of pagePrevious messageNext messageBottom of pageLink to this message   By riki (Suture) (203.109.249.132) on Thursday, February 06, 2003 - 07:27 am:

Actaully that's probably not a bad idea. Like Mozilla, you can download the tried and tested version or the daily/weekly less stable beta update.

Top of pagePrevious messageNext messageBottom of pageLink to this message   By Chuck Baker (Cbaker) (66.69.70.123) on Thursday, February 06, 2003 - 07:39 am:

Actually, if you are aware of things broken under OSX, I hope you have been reporting them, or if you have not previously, that will now take the time to do so, rather to "sit quietly". Does your experience confirm the bug report items on the above list (please note that many of the items are feature requests or workflow change requests)? Are you aware of repeatable bugs that are not on the list above?

Top of pagePrevious messageNext messageBottom of pageLink to this message   By longchin (Thekeeper) (24.163.28.122) on Thursday, February 06, 2003 - 08:47 am:

yes chuck,approx 4 months ago.
i spent almost and hour with gil over the phone(he's great by the way)
on 0089
Clone Hierarchy....does not work. he validate what i had found and promised to move it up the line.
this is a REAL timesaver when doing character rigging!

0090
LS commander, either corrupts prefs, or crashes
either way it doesnt work?

about the same amount of time with Donnie whos reply was that it was working there...
and after a little discussion discovered that he wasnt even trying it on a mac(at least Gil will
get up and go to another machine?) so i enlisted the help of others here on this board to
validate that LScommander does not work...
one of the guys here even wrote an apple script that addressed a small part of the issue
but not all.
and reported both back to donnie what we had found(noreply) and then posted the results to the bug list.
the list above verifies that these items are indeed broken under 7.5 osX and had been addressed in the "beta".
they did not work from the start, so if they are "fixed" i think as a paying customer
i am entitled to these fixes ? is that unreasonable? i am not asking for new bells and whistles
or a new plugin that will grow hair on a cue ball, just fix this stuff that s broken,
and you get in return, a ravin, flag wavin, happy as larry,
LW customer out there tellin all the world what a greatfuggin program this is!
hows that gonna hurt anybody?
i am done now, powder my butt =)

Top of pagePrevious messageNext messageBottom of pageLink to this message   By John A. Johnson (Johnny) (65.56.140.104) on Thursday, February 06, 2003 - 01:48 pm:

Hi, Chuck;

I second that remark (Gil is great! very generous with help, and very enthusiastic. He often gives help on things related to, but not asked about specifically. that's really going the extra mile, and I greatly appreciate it, esp. as a newbie).

I was reporting what I thought were bugs, but after awhile, heard nothing back and gave up on what seemed to be a dead channel of communications.

However, I 'd be happy to re-submit things I've found to that address you posted last week...soon as I find myself with some spare moments.

J


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