By Adrian Lopez (Adrianlopez) (209.91.194.157) on Monday, February 10, 2003 - 08:35 pm:

I wanted to test the bend tool under the MacOS version of Lightwave, so I installed it to a laptop with MacOS X. The product lock number that comes up on the Mac is different from the number that comes up on my PC. Does that mean I can't switch between PC and Mac platforms without re-registering? Why is the number different?

Another problem I have on the Mac is that it won't give me the 15-day trial. Currently I have 12 days left on the PC (I'm still waiting for my permanent key), but on the Mac I get no grace period at all.

So, a different product lock number and no 15-day trial. Is this normal?

By Adrian Lopez (Adrianlopez) (209.91.194.230) on Tuesday, February 11, 2003 - 01:05 pm:

Does anybody know?

By Chuck Baker (Cbaker) (207.235.86.2) on Tuesday, February 11, 2003 - 04:39 pm:

Yes, Rainbow's design for the Duo dongle is such that a different internal ID number shows for each platform. You can contact Customer Services to get the Mac license key. Not sure why you didn't get a 14-day trial on the Mac, but I'll check to see if there is aoperational difference.

By Phil Stopford (Qqqq) (130.209.6.40) on Wednesday, February 12, 2003 - 09:13 am:

Chuck - you said a while back that this was going into the FAQ. Has this been done yet? For that matter, I cannot even find a link to any online FAQs : the tech support pages don't show any links and neither do these forums.....

By Chuck Baker (Cbaker) (207.235.86.2) on Wednesday, February 12, 2003 - 11:27 am:

If you take a look at the Forum's main menu:

http://www.newtek.com/community/discus/nest.html

You'll notice that the FAQs are currently located in the forum.

Yes, I requested this be added to the FAQ back at the time you recall. I checked, and confirmed that the information had not yet been added to the FAQ. I wrote an entry myself and added it to the LightWave General section.

http://forums.newtek.com/discus/messages/16211/38929.html?1045070493

By Adrian Lopez (Adrianlopez) (209.91.200.188) on Thursday, February 13, 2003 - 02:32 am:

Thanks Chuck for the info.