By Sam Easterling (Sam) (216.143.50.42) on Friday, August 24, 2001 - 11:57 pm:

Anybody having any luck with the Spreadsheet Manager, Motion Mixer, or the new Graph Editor? They are acting really quirky and bombing left and right on me. Anybody from Newtek here? Matt? Are there known issues with these cause they don't seem ready for primetime:-( I'm running under OSX, Dual 450, gig of ram, 6.5b has been deleted from drive, fresh prefs, etc.

Kudos on some of the Modeler additions however. The new point info tools are real cool and I discovered the new "phantom" point selection tonight. Nice:-)

By richard broderick (Rikart) (24.160.48.49) on Monday, August 27, 2001 - 12:11 am:

I'm on a mac G4 500 gig ram sys 9.1.The graph editor crashes when I try to open it from the motion mixer panel. This is a hard crash it instantly freezes the computer. I also crashed when I opened the graph editor today. It was the first time for that I think that morph mixer might have corrupted my files because the graph editor worked before morph mixer's graph editor crashed.Also the render panel will not render partial frames or render frames in reverse.

By Gil T (Idol_Shepherd) (207.235.86.2) on Monday, August 27, 2001 - 08:21 am:

Are any of you still using both LW6.x and LW7 on the same machine? Do any of you use the HUB? Try running the "INITCONFIGS" from the backup configs folder in the LightWave7.0 folder.

By Sam Easterling (Sam) (216.143.50.42) on Monday, August 27, 2001 - 09:23 am:

Nope, just 7. Doesn't matter if the Hub is running or not. Tried initconfigs and just letting the app create new prefs, no luck. Gil, are you not having any of these problems with 7?

By Gil T (Idol_Shepherd) (207.235.86.2) on Monday, August 27, 2001 - 01:05 pm:

Hello Sam
Still trying variations but so far the SpreadSheet editor is behaving, the motion mixer I am still working through.
MorphMixer on the other hand does seem to have some trouble. BUT this does seem to be limited to graph editor use via the morphmixer panel. Sticking to the sliders has not produced the error. I have also passed this information up to the development team. I am currently trying all this under OS X on a dual G4 450 with 256MB of memory.
-Gil

By Chuck Baker (Cbaker) (207.235.86.2) on Monday, August 27, 2001 - 02:10 pm:

Sam, thank you for posting the problems you are experiencing. Please provide all the details you can and we will work on duplicating the issues.

Richard, thanks for the comfirm and the specific description that we were able to test.

We've got a good start on this thread on testing and reporting specific issues; for both efficiency and to aid in concentrating on the specifics at hand, anything that isn't a bug report or a confirmation of a reported bug from a user, or confirmation or status of a bug from NewTek staff will be removed from this thread and posted to a thread "Complaints and Comments."

By Sam Easterling (Sam) (216.143.50.42) on Monday, August 27, 2001 - 06:13 pm:

Open Graph Editor, alter a key, close panel and move the frame slider or play the scene. Lightwave crashes everytime.

Can't disable the Hub through Lightwave's cmdline. Modeler's works fine.

Delete key doesn't work in Graph Editor or Motion Mixer.

Motion Modifier settings don't load. I believe this one is known, just making sure it is known as a Mac issue as well.

Spreadsheet editor - sorting by selection retains only the selected object in Layout (double clicking), I was hoping you could highlight (single click) items in the editor that you wanted to sort by selection to create a more manageable favorite list. Or is this a bug?

Docs are thin on the new features.

More to come ...

Thanks for the reply Chuck, and for keeping this thread clean and on topic. Once we post some specifics, some feedback would be nice as Newtek can confirm or not be able to reproduce these bugs.

By kenneth woodruff (Kenneth) (66.88.8.234) on Monday, August 27, 2001 - 06:26 pm:

i can't confirm any of these (g4), but could you guys use the lwbugs@newtek.com address to report these officially? the beta coordinator does not frequent the forums.

for example:
1. graph ed is working fine (tried your steps).
2. my hub is not on, and i'm in layout.
3. delete is working ok, but there was a change in the assignment of the key because of apple's tiny keyboards. you may need to assign it manually in the key config panel.

i suspect that some confusion will result because of subtle changes in the system, but we certainly don't want anything to slip by (especially a crasher).

By Sam Easterling (Sam) (216.143.50.42) on Monday, August 27, 2001 - 07:56 pm:

Thanks kenneth I'll do that. Also, a couple of questions.

Are you running 10.0.4?

Is the installer on the demo CD the same as on the shipping product CD? (I've installed from the demo cd, don't have the shipping one yet, but do have my license key so I am not in demo mode). Is this the version you are running?

I rebuilt my disk directory and now Lightwave is recognizing my Hub cmdline.

Graph Editor still crashes Lightwave everytime.

Delete key is mapped correctly, it doesn't work in Lightwave anywhere, at all.

DP G4 450, 896 RAM

By kenneth woodruff (Kenneth) (66.88.8.234) on Monday, August 27, 2001 - 08:03 pm:

doh. i'm sorry, i missed that you were on x. i'll have to check. i think the demo cd is the same, but i'll also need to confirm that.

what kind of video card do you have?

are you using a "pro" keyboard?

By Sam Easterling (Sam) (216.143.50.42) on Monday, August 27, 2001 - 08:16 pm:

Kenneth, where has the actual Delete key been remapped to. If I reassign Delete to a different key (such as d) it works. Not in Motion Mixer however since you can't alter its key mapping, or can you?

This doesn't make much since. I don't think Apple has made the mini keyboard in over a year now.

By Sam Easterling (Sam) (216.143.50.42) on Monday, August 27, 2001 - 08:19 pm:

using a pro keyboard

ATI Rage Pro 128

By Chuck Baker (Cbaker) (207.235.86.2) on Tuesday, August 28, 2001 - 08:31 am:

Kenneth, I always recommend folks report any suspected bugs to the lwbugs@newtek.com address as well. Anything reported here is not going to fall through the cracks, though. I figure we have a fresh start with 7 and the Support staff is determined to keep on top of it, so anything reported here in the Mac section is going to be tested by Tech Support and then both the initial report and our results forwarded to the test coordinator.

By Sam Easterling (Sam) (216.143.50.42) on Wednesday, August 29, 2001 - 12:58 pm:

Kenneth, any word yet on the version of 7 your using vs. the one on the demo cd vs. the final product cd? I'm interested in the OSX version. Thanks.

By kenneth woodruff (Kenneth) (66.88.8.234) on Wednesday, August 29, 2001 - 02:53 pm:

i am told that it is.

as for the delete keys, make sure that your _graphed_ key configs are also set up with a proper delete (there is a different context for it). incidentally, not everyone has a pro keyboard, as there are still older machines in various channels. i, unfortunately, for various reasons, still have one of the old keyboards here at the office. =/

i'll check on your crash in x. can you send us a simple scene that's causing the problem? it could possibly be data-specific. i've used 7 in x on a rage 128 and have seen it in used on a radeon (the motion mixer demo was built in x, so it's definitely not crashing there), so i think there's something more specific going on.

By Gil T (Idol_Shepherd) (207.235.86.2) on Wednesday, August 29, 2001 - 04:06 pm:

Hello Sam
What kind of items are you moving in the scenes via the graph editor. I was trying here in tech under OSX and noticed the problem you were describing specifically when using the graph editor to modify channels for cameras, lights and when accessed through the MorphMixer panel. I would also have to force quit the hub. Which you should be able to turn off by adding the "-0" in the "Modeler cmdline" and "Layout cmdline" files.
-Gil

By Sam Easterling (Sam) (216.143.50.42) on Wednesday, August 29, 2001 - 04:54 pm:

Delete key - but what about Motion Mixer? You can't delete a motion from the track without the Delete key, can you? And this one is not configurable, is it? It seems that Newtek would support the latest hardware, they did in 6.5, especially under OSX. This just seems weird to me. Pro keyboards are cheap too, I can't imagine working on one those tiny ones.

It doesn't matter which scene. I've loaded scenes, created scenes with a simple null, etc., it crashes everytime regardless.

Gil, LightWaves cmdline is now working. I think I might have originally created it with a lowercase w. I've done that before. Sorry, by brain farted on that one.

Thanks.

By Sam Easterling (Sam) (216.143.50.42) on Wednesday, August 29, 2001 - 04:57 pm:

Kenneth, I can create a simple scene with a null that crashes LightWave on my box just to see if the same scene files does on yours if you want to try it.

By kenneth woodruff (Kenneth) (216.175.100.9) on Friday, August 31, 2001 - 05:26 pm:

please email it to me at kenneth@newtek.com. =)

By Sam Easterling (Sam) (216.143.50.42) on Friday, August 31, 2001 - 10:12 pm:

EPSF loader is crashing Modeler. Same file imported fine in 6.5b.

By richard broderick (Rikart) (24.160.49.198) on Sunday, September 02, 2001 - 02:02 pm:

I have had constant problems with the graph editor crashing in morph mixer and later having any graph editor crash. I think I have found the problem, the demo disk that I recieved at the lightwave night seems to be faulty. I installed the program on 2 different computers and the same problem happened on each. Today I remembered that I had a second disk that I got a siggraph and I reinstalled the program from the other demo disk and the problem is gone. Although the delete key still does not work, and yes I checked the assignment in the keyboard shortcuts panel everything is set properly. Sam I have been having the exact problems as you so my guess is that your disk has the same problem my did. Maybe there is light at the end of the tunnel.

Good luck

Rick

By Sam Easterling (Sam) (216.143.50.42) on Sunday, September 02, 2001 - 02:50 pm:

This is good news. My L7 package should be here Tuesday, I was wondering if maybe there was a problem in the installer since Kenneth at Newtek is not having these problems with the same build.

Richard, from what I understand Newtek remapped the keys to work with the old tiny keyboards instead of the full size pro keyboards. This doesn't make sense to me. An alternative mapping might be nice for those with those keyboards, but I think the majority of LWers would be using pro keyboards, especially since Apple hasn't made them in over a year. Maybe if enough folks make some noise they will fix it. In the mean time you can remap Delete to another key, but I'd really like my Delete key back. Plus I haven't found a work around to delete a motion from a track in motiom mixer which is a major problem.

By Sam Easterling (Sam) (216.143.50.42) on Sunday, September 02, 2001 - 09:18 pm:

Kenneth, I found myself in front of a "tiny" keyboard on an older imac today. The Delete key was one of the normal, full sized keys. I'm not sure that means it is mapped the same though, just an observation.

By richard broderick (Rikart) (24.160.49.198) on Sunday, September 02, 2001 - 09:18 pm:

Sam

I have a small keyboard and delete doesn't work either. If you go to the keys tab at the top of morph mixer it will let you delete a key manually. I haven't tried motion mixer. When I reinstalled I took out configs and everything, so far all is well hope this works for you too. If it wasn't for you comments I would have felt this was something about me only. thanks for the comiseration.

Rick

By Julian Johnson (Julianjohnson) (193.128.225.131) on Monday, September 03, 2001 - 02:43 am:

Hi Sam,

Although you can't delete the first track in Motion Mixer AFAIK, I thought the mechanism to delete other tracks was to right click on the eye icon and hit the minus button..

Julian
The Mac Lightwave Resource Page
http://www.exchangefs.co.uk/lightwave/index.htm

By Sam Easterling (Sam) (216.143.50.42) on Monday, September 03, 2001 - 02:46 pm:

Yeah, you can delete a track, but you can't delete a motion from a track because the delete key doesn't work.

By Sam Easterling (Sam) (216.143.50.42) on Tuesday, September 04, 2001 - 01:41 pm:

I received my L7 package today and reinstalled 7. No improvement, I still have the same problems :-(

By Sam Easterling (Sam) (216.143.50.42) on Tuesday, September 04, 2001 - 10:23 pm:

Delete is mapped to the del key instead of the Delete key, go figure. (thanks Kenneth) So atleast it is functional, however I'd really like my Delete key back.

By James Burns (Jpburns) (65.29.68.194) on Wednesday, September 05, 2001 - 02:52 pm:

I just sent this to Julian's site:

"I'm using the original (small) keyboard that shipped with my 500Mhz G4, designated on the back of it as an "Apple USB keyboard," purchased right before they started shipping the "Pro" keyboards. In the LightWave 7 demo, my "delete" key wouldn't delete keystrokes, and my keyboard didn't have a "del" key (which I believe is what Newtek erroneously labels "delete" in the keystroke editor).

On a guess, I remapped the "Delete Key" function to the "(BS) Cntl-H" key (which I guess means "Backspace"), and my keyboard's "delete" key worked for deleting keyframes in layout.

In short: If you map the "Delete Key" function to the "(BS) Cntl-H" key, you are actually mapping it to the Mac "delete" key. I don't think that will solve the problems people are experiencing with Motion Mixer, but I haven't tested it, yet."

By Sam Easterling (Sam) (216.143.50.42) on Wednesday, September 05, 2001 - 04:29 pm:

Thanks James. Assigning Delete to (BS) Cntl-H works with the Pro keyboard as well. This doesn't work with MotionMixer but you can use the small del key (if you have one) in MotionMixer to delete a motion from a track.

By adam stern (Adam) (207.194.65.18) on Thursday, September 06, 2001 - 11:19 am:

Just received our lW7 demo disc today, and tried running it on a titanium powerbook with 512mb ram. Modeler refuses to load - it just 'type 2' crashes every time. cleared all preferences, etc., and ran initconfigs...no luck.

Anyone else experience this?

By Stephen Enggass (Enggass) (206.26.225.35) on Thursday, September 06, 2001 - 11:26 am:

Installed and ran fine for me on my:
8600/XLR8G3-350/OS9.1/768Mb Ram
Steve E

By Sam Easterling (Sam) (216.143.50.42) on Thursday, September 06, 2001 - 06:54 pm:

Minimizing the GraphEditor in OSX instead of closing it seems to keep Layout from crashing so far.

By Dirk van Sloten (Nonplanar) (24.167.254.136) on Friday, September 07, 2001 - 09:57 pm:

Sam's workaround works for me... (thanks)
But I think I found an additional bypass...

After changing a key in graph-ed, slide the time slider BEFORE you close the graph-ed. Then close it, and slide away. Does not crash for me, when done in that order.

Can anyone confirm?

Adam:

I am running a titanium also (G4 400, 386mb) with OS X.

Try this IF you are running OS X, please sign on with admin. account. In sys prefs, click on USERS and create another user. Logon under that user. Fireup Lightwave or Modeler from there, and see if that works (no need to reinstall that way).
Since all your prefs are stored in a completely new user folder, it should not conflict with anything.

At least this worked for me... and it saved me the hassle of having to track down and delete all kinds of files It could also work for lw 6.5 issues on the same machine.


Dirk.

By Dirk van Sloten (Nonplanar) (24.167.254.136) on Saturday, September 08, 2001 - 08:22 am:

ADD:

Of course, this does change your lightwave cmdline and mod cmdline to direct to look in the preference directory for the new user... and so you could, as others have said before manually do that. I was just including the above, since manually changing it did not help for me if I wanted to run lw6.5 on the same machine...

(unless, I guess, if I made my own dir for the lw7 prefs and argh.. too much work. Things like this should be simple... )

Dirk

By riki cox (Suture) (203.109.250.99) on Saturday, September 08, 2001 - 09:19 pm:

Save Image Resample doesn't seem to be working, I add new pixel dimensions for an image and it comes out at the normal size, this seems to be the case regardless of using 'Lock Aspect' or not.

By riki cox (Suture) (203.109.250.98) on Saturday, September 08, 2001 - 10:07 pm:

Okay I worked it out re: "Save Image Resample ". When entering customized width and height values, you need to use the Mini Slider. If you type them in manually, you have to also hit the 'Return' key to set the value. However, this also activates the 'OK' key which effectively means that you can only set one value using this method. If you use the Mini Slider (more painful) you can change both values.

By Sam Easterling (Sam) (216.143.50.42) on Wednesday, September 12, 2001 - 10:39 pm:

I've had Modeler bomb a few times when reverting a current object, doesn't happen all the time so I'm not sure if there is some variable that is causing the crash.

By Phil Krausbauer (Cremegg) (213.122.148.142) on Thursday, September 13, 2001 - 04:55 pm:

I installed LightWave 7 alongside LightWave 6.5 on my G4/800 DP, Mac OS X 10.0.4, 1.50Gb RAM, GeForce 3.

I ran it immediately to test the problem with the Graph editor in relation to DP's only to have LW crash whenever I attempted to activate the graph editor, keyboard or mouse.

I eventually traced this problem to the Prefs which where the original 6.5 ones taken over by 7. I deleted them and ran the LightWave 7 config init and it seemed more stable.

However graph editor still caused a crash after loading a scene file, opening graph editor then closing it followed by either a frame bar scrub or clicking an animation control.

I haven't had a chance to test much else but I hope Newtek can fix this bug.

By Harry Harrison (Captnhector) (63.197.2.249) on Saturday, September 15, 2001 - 05:16 pm:

dude, um, I want your computer;)

By Sam Easterling (Sam) (216.143.50.42) on Thursday, September 20, 2001 - 06:46 pm:

So far 7b seems to have fixed the Graph Editor problem. Motion Modifiers are still wacked however :-(

By Sam Easterling (Sam) (216.143.50.42) on Thursday, September 20, 2001 - 10:27 pm:

eps loader seems to be fixed. Delete key is still mapped incorrectly.

By Sam Easterling (Sam) (216.143.50.42) on Thursday, September 20, 2001 - 11:19 pm:

To update my earlier post, motion modifiers seem to work so far if you reset and resave them. 6.5b scenes do not open correctly however. Otherwise so far so good.

Thanks Newtek!

By Dirk van Sloten (Nonplanar) (65.25.173.17) on Friday, September 21, 2001 - 10:57 pm:

LW_7b

The following happens for me (and others I have asked to take the same steps) in both Mac OS X and 9.2


This happens in more than one way, but it consistently happens for me doing these precise steps:


1. start layout (hub activated upon layout start)

2. select camera and hit p for the panel

3. change the segment mem to anything other than the 8 default (I try to change it to 16)

4. click on OK, and YES for new default

5. hit p again to close the panel and Lightwave will crash

I will e-mail lwbugs@newtek.com on this...

A work around is to select a light or object before closing the camera panel (not sure if this always works).

Dirk

By Sam Easterling (Sam) (216.143.50.42) on Friday, September 21, 2001 - 11:07 pm:

Dirk, under OSX I also eliminated the crash by closing the camera panel with the window button instead of p. Don't know about OS9.

By Hervé Steff (Hervé) (195.46.246.204) on Saturday, September 22, 2001 - 12:41 am:

7,0B on OS 10.04 mac G4 450 atirage 128

Ok, this is very...... hum.....

I called already newtek europe (they have no idea....) so each time I am closing layout (just happens with layout) it should up-date his oown prefs..... but it does not.... just the first time to record all plugins. and then finish.... so I (offff courrrrssseee) deleted the prfs, did it again, no success, and each time I am closing the layout, message pops up saying it bably quits.....

PS. I knew that was a big mistake moving over OSX, but hey I've been fooled with new benchmarks.....

Hello Chuck, Arnie, any turnaround other than the typical it is not us, sorry..... very unusable like this.... I've stopped to work for now (scared the hell it could do damage to any of my good files.... for now I am going back to OS 9.1, and it is going to take so much work for nothing..... hm, not so cool.....

others having similar issues.....

By Bernard Brown (Bb13) (66.8.168.151) on Saturday, September 22, 2001 - 09:04 am:

I am having similar problems. Does not save thread setting, segment memory allocation setting, window position or size and also gives "unexpectedly quit" message on quitting the program. BUT, the speed increase and OpenGL performance seem to make up for these annoying problems!! Bern

By Sam Easterling (Sam) (216.143.50.42) on Saturday, September 22, 2001 - 09:42 am:

Herve and Bernard, try this.

Trash all 4 of your LW prefs (Modeler, Layout, Hub and Extensions 3 prefs)

Run initConfigs.

Trash the Modeler and Layout prefs created by InitConfig. Do not trash Hub or Extension 3 prefs.

Run Layout and Modeler. Set your general options, displays, etc. Close Modeler and Layout.

Backup your pref files at this point. These should be good clean files should you need them in the future.

This works with 6.5b or 7b. Lightwave under OSX should be extremely stable now. I ran 6.5b for several months without a crash. 7b is running well so far. Hope this helps.

By Hervé Steff (Hervé) (195.46.253.177) on Sunday, September 23, 2001 - 01:55 am:

.... went back to OS 9.1 and everything runs like a charm again, ....ouf....

By gabi delgado (Gabidelgado) (217.87.219.217) on Sunday, October 21, 2001 - 12:16 pm:

HELP!!
Graph editor crashes LW

I upgraded LW 6.5b to 7.b

Using Mac G4 Quicksilver (doubleprocessor 2 x 800)
(Mac installed graphic board: NVIDIA Geforce2 MX-32 MB Sdram second graphic board on my Mac ATI Radeon 32MB DDR)
MacOs 9.2.1

When I click on graph editor in layout, LW crashes with error 2 report
and then my mac freezes )

It also happended in render preset when I clicked on option
I'm using the dongle on a usb hub, and I'm also using an Imate adb-usb konverter for my EI adb dongle. but i detached this and still the same problem
thank you so much
Pietro

By gabi delgado (Gabidelgado) (217.87.195.137) on Monday, October 22, 2001 - 07:48 am:

HELP!!
Graph editor crashes LW

I upgraded LW 6.5b to 7.b

Using Mac G4 Quicksilver (doubleprocessor 2 x 800)
(Mac installed graphic board: NVIDIA Geforce2 MX-32 MB Sdram second graphic board on my Mac ATI Radeon
32MB DDR)
MacOs 9.2.1

When I click on graph editor in layout, LW crashes with error 2 report
and then my mac freezes )

It also happended in render preset when I clicked on option
I'm using the dongle on a usb hub, and I'm also using an Imate adb-usb konverter for my EI adb dongle. but i
detached this and still the same problem
thank you so much
Pietro