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FAQ Home > 3PLAY > Software > Trouble Shooting

My audio input is hooked up but I cannot hear any output.
If Video Connection is “SDI” but no valid video source is connected, neither digital nor analog audio will be heard for that input.
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Started up my 3Play and I get a error that No OS can be found.
Start (or restart) the 3Play. When it starts to boot press Delete key to get into Bios Settings. Go to Boot and set the 1st Boot Device as [RAID:Intel 3Play]
This will allow the 3 play to use the main drive as the bootable drive.


Also check under Main to make sure that Storage Configuration is set to [Raid}
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When using my 3PLAY I get choppy audio during Live playback.
Check to see that any inputs that are not being used are set to a analog source such as Composite, Y/C, or Component.
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