NewTek Home
 
 
 
 



Current Location
  FAQ Home > TriCaster > Troubleshooting > Third Party products

Who can host my TriCaster webcast?
Skitzo.org
“I've been streaming 1/2 hour video programs since '97, and gone back and forth with a number of providers. My typical load is around 1,000 viewers a day. For more than a year now, I've been using a dedicated server from Skitzo.org. It's a small company leasing rack space from a very large data center (run part time by a guy that works at the center.) Uptime, and service and bandwidth have all been nothing short of fantastic.”

-Bill Mills
Warpig


Internetbusinesschannel.com
This is a service provider with a long history with NewTek, and provides sterling service at great rates.

limelight.com

while using iVGA and Media Shout, my graphics lock up after a few seconds; why?
iVGA uses Windows’ direct draw functions, which causes this behavior in Mediashout. This is a software issue that must be fixed within Mediashout, unfortunately.

How do I forward a port a router?
Note: Your results will vary depending on your router but this will at least get you moving in the right direction.

On tricaster go Start>Run>ipconfig
2. Write down the IP number for the Tri-Caster ie..192.168.0.X
3. Close TriCaster and open Internet Explorer.
4. Type in address bar _http://192.168.0.1_(http://192.168.0.1) or maybe last should be 0
The router cofiguration screen should open.
5. You are looking for PortForwarding, enter range 80 start 80 end Protocol TCP the the 3caster ip.
You should have an Add then go back and select Protocol UDP and Add.
6. Save and restart

Why do the TriCaster captured clips show up in Final Cut at 640x480?
Do not let Final Cut Viewer or Canvas confuse you - the clips really are captured in full video res (720x480 in NTSC).

For some unknown reason Final Cut Pro does not display the proper resolution, until you tell it the aspect ratio:

Click on the clip in the Browser.

Hit Command - 9.

Check the box that says Anamorphic.

Close the window.

Double click the clip to load it into the viewer.

Sort Options

Search

Contact Information

Other Information
 
 

© NewTek, Inc. | Privacy Policy | Contact Us | Buy Now