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August 25-27 SET 2010 BROADCAST & CABLE
View all NewTek events >>
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NewTek FAQ
How can I stop TriCaster from launching when I turn it on?
| There are two ways to do this: 1. Hold Shift before TriCaster's splash screen comes up. If you do this soon enough then TriCaster will not boot and will go straight to Admin mode. 2. This is the more permanent solution. Go to Start > All Programs > Startup, right-click on the Startup folder and choose Open All Users. In the folder that comes up you may remove the Launch TriCaster shortcut by either deleting it, or moving it to the desktop. Now whenever TriCaster boots it should go straight to Admin mode and not into the TriCaster UI. |
I'm using Final Cut Express and can't open the .mpg files that my TriCaster Recorded.
| Download the QuickTime Extensions and you should be able to load them in. http://www.apple.com/quicktime/mpeg2/ |
How do you play the recorded avi files from TriCaster on another system?
| If you recorded the clip in the Live Production tab using the Record Live Output you will want to install the TriCaster Utilities on your other editing system to get the files to play with our codec. |
How do I get Power Point into my TriCaster
| You can do this two different ways. First would be using IVGA with the two systems networked together. Secound would be to have the signal coverted to a analog signal and bringing it in either yc\composite. |
How can I tell what version software TriCaster is running?
| You can tell the software version in a couple ways: On the Live Production tab, look at the Record and Stream buttons. If they are round, you are running 1.0. If they are square, then you are running 2.x In the about menu, look at the product ID that is in the bottom right(the one that is not scrolling). If it begins with 07 then it is 1.0 if it has 08 then you are on 2.0 if it has 09 then you are on 2.5. If it does say 09 you may still need to install the QuickTime patch for your TriCaster at http://reg.newtek.com |
