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View Full Version : Tricaster won't start.


jgoodwin
09-29-2008, 04:53 PM
So i was changing out my monitors for a bigger/nicer monitor on my tricaster studio and the monitor I plugged in gave me an error because the resolution was to high. So i plugged in the old monitor and set it up for what the new one wanted and i plugged in the new one and it was working, but the resolution was still a bit small so i moved it up some more and then i switched to the old monitor to try and fix it again, but the old monitor was also giving me an error. I then was trying to figure out a way to change resolution without being able to see anything. I was thinking that there might be somethig in the BIOS of windows that might let me change the resolution... so to the problem

I was forced to hard shut down tricaster and I started it back up and went into BIOS to see if there was anything, there wasn't (probably as most you already know and are screaming at me for even thinking XD) so i exited without saving anything. So it starts going again and the tricaster screen goes up and everything is looking fine till the part where windows should be going and it just flashes a blue screen and restarts. I went through it all again same thing. Being production crew we grab a camara to film the blue screen so we can freeze frame it and read it. There wasn't any information on it just a standard blue screen of death.

IN SHORT: tricaster is in an endless loop of starting up, everytime it gets to the point where it should start and load the screen it blue screens for like a tenth of second and starts the start up process over. Is this a tricaster problem or a window's problem? and is there a way i can fix this without having to reformat because thats the only option i can think of right now? and can you reformat a tricaster?

Hopper
09-29-2008, 05:54 PM
There wasn't any information on it just a standard blue screen of death.
You'd be surprised at how much information that little blue screen has.

Post a pic? It may be a mup.sys or driver issue. If it's hardware related it will have which system it's trying to load when it craps out.

Can you do "Safe Mode" - ie windows safe mode - on a TriCaster (I'm asking because I've never operated one).

jgoodwin
09-29-2008, 08:47 PM
nah, i know my way around a computer fairly well and there wasn't anything on there except the code thing (0000010x0x000001011, 0010xx00000101x00, 000x01000x0x0 or something like that). there wasn't any driver errors or anything, but if you want tomorrow i can grab the screen when i go back to try and fix it.

yea you can go into safe mode but no it doesn't do anything different or any of the other modes... i'm pretty sure (95%) it is a window's problem because it's happened with my laptop before and i just let it sit for a few days to fix it.

Hopper
09-29-2008, 08:58 PM
nah, i know my way around a computer fairly well and there wasn't anything on there except the code thing (0000010x0x000001011, 0010xx00000101x00, 000x01000x0x0 or something like that). there wasn't any driver errors or anything, but if you want tomorrow i can grab the screen when i go back to try and fix it.
Yup ... you're right. No driver listed = mystery... Damn... well, if you boot in console mode will it finish or reboot while trying to force the kernel32 to load?

amospro
09-29-2008, 10:22 PM
Have you tried booting with NOTHING plugged into it?

jgoodwin
10-02-2008, 12:41 PM
Well i went to class the next day after this happened ready to unplug everything and start at the basics (as in booting in concole mode and unplug it all) but apperently my teacher sent it back to the place and got a temp one.... it was still a pretty new machine so they were willing to do that.

Thanks for the help guys but i guess i don't really need it anymore. My teacher said that the place he sent it to says there is like 3% chance that they will have this problem. Well, when they fix it i'll try to get a report on what they did so i can post it here for others with the same problem.

bob anderson
10-04-2008, 05:39 AM
I've had weird monitor issues based on the fact that the TriCaster screen is meant to fit in a 4x3 screen.. and some 16X9 monitors will run buttons off the screen.. while others happily stretch the screen. I have a 42" monitor in our show room and unless I run the TriCasters VGA out signal through a VGA splitter... the screen looses buttons off the bottom of the screen.