Contact Us


Please visit us at

US Headquarters

Hours: Monday-Friday,
9:00am to 6:00pm CST
Telephone: (210) 370-8000

US Sales

Hours: Monday-Friday, 8:00am to 7:00pm CST
Telephone: 800-368-5441 (US)
Fax: 210-370-8002 24-hrs day

Postal Mail

NewTek, Inc.
Attn: Customer Service
5131 Beckwith Blvd.
San Antonio, TX 78249

EMEA Headquarters

Hours: Monday-Friday,
9:00am to 6:00pm GMT
Telephone: +44 (0) 161 216 4101 Email:

Postal Mail

NewTek, EMEA.
Digital World Centre
1 Lowry Plaza
Salford Quays
M50 3UB

US Customer/Technical Support

Click here for the Support Request Form

US Customer Support will be closed Monday, May 30, in observance
of the Memorial Day holiday. Regular hours will resume May 31.

Monday-Friday, 8:30am to 7:00pm CST
Saturday and Sunday, 10:00am to 2:00pm CST
Inside the US: 800-862-7837
Outside the US: +1-210-370-8452
Email: Please use the Support Request Form

LightWave General Support

LightWave Website Support Page:
LightWave Support Email:

Asia Pacific Region
Please contact your reseller for local support and service.

NewTek USA Email:

Europe*, Turkey, and South Africa
(*does not include British Isles and Nordic Countries)

Provided by 3D Storm

Monday-Friday, 9:30 to 17:30 CET (GMT +1)

Telephone: +33 (0) 557-262-262
Fax: +33 (0) 557-262-261

British Isles and Nordic Countries

Provided by DigiBox

Monday-Friday, 10:00 to 17:30 GMT

Telephone: +44 (0) 1582 469555


Please contact your reseller for local support.
Service is provided by:  

CAD Technology
 (11) 3849 8257


Provided by NMP Solutions

Sunday-Thursday, 9:30 to 17:00 IST (UTC+2)

Telephone: +972-3-648 2345
Fax: +972-3-736 4111

Middle East

Provided by MediaCast

Sunday-Thursday, 9:00 to 18:00 GST (UTC+4)

Telephone: +971 4 3232933