Contact Us

LightWave

Please visit us at http://www.lightwave3d.com

US Headquarters

Hours: Monday-Friday, 9:00am to 6:00pm CST
Telephone: (210) 370-8000

US Sales

Hours: Monday-Friday, 8:00am to 7:00pm CST
Telephone: 800-368-5441 (US)
Fax: 210-370-8002 24-hrs day
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Postal Mail

NewTek, Inc.
Attn: Customer Service
5131 Beckwith Blvd.
San Antonio, TX 78249

Customer Support

United States

TriCaster 40 Support: Contact Request Form

NewTek will be closed Monday, May 27 in observance of the Memorial Day US holiday. NewTek will reopen on Tuesday, May 28. NewTek Customer Support will also be unavailable after 5pm CDT on Friday, May 24.

Video Product Support:
Monday-Friday, 8:30am to 7:00pm CST
Saturday and Sunday, 10:00am to 2:00pm CST
Video Product Support Telephone: (US) 800-862-7837
(Outside US) +1-210-370-8452  Fax: 210-370-8001 24-hrs day
Video Support Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

LightWave General Support: https://www.lightwave3d.com/support/
LightWave Support Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
LightWave Online Sales Support: This email address is being protected from spambots. You need JavaScript enabled to view it.
  Monday-Friday, 8:00am to 8:00pm CST
  Saturday, 9:00am to 4:00pm CST;  Sunday, 10:00am to 3:00pm CST
  +1-866-522-6855; (Outside US) +1-312-922-8693

Europe (excl. UK & RoI), Africa, Middle East and Russia

Provided by 3D Storm
  Hours: Monday-Friday, 9:30 to 17:30 CET (GMT +1)
  Telephone: +33 (0) 557-262-262  Fax: +33 (0) 557-262-261
  Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

United Kingdom / Republic of Ireland

Provided by Digi-Box
  Hours: Monday-Friday, 10:00 to 17:30 GMT
  Telephone: +44 (0) 1582 466100
  Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
             This email address is being protected from spambots. You need JavaScript enabled to view it.