Overview

Technical Resources

Documentation
ProTek Enhanced Support
Forums
Product Registration
Warranties & Returns

Learning

Can I have two keys at the same time with TriCaster STUDIO?

Yes, you can independently have two different keys! Now, they won't both be downstream. One is DSK, the other upstream:

The corner bug could be assigned to the camera on the upstream effects bus.

Here's the trick: If you feed an alpha-enabled graphic into LiveSet Constructor as a foreground element, but choose NONE for the background, then it gets added as a bug in the Scene drop-down list on the Input setup tab.

You can then activate that 'effect' and it is completely independent of either VCR still running a scroll, crawl or motion lower-third.

Do we have the right to use all TriCaster STUDIO virtual sets and sound files publicly?

Yes, you may use all TriCaster STUDIO virtual sets and sound files publicly.

I just created a LiveSet on another computer. Where do I save it on my TriCaster?

If you use the free LiveSet Constructor or want to import a new LiveSet, save your files here:

C:\tricaster\user settings\default user\vsfx\

How do I connect tally to the TriCaster BROADCAST or STUDIO?

An LED may be driven by connecting it across the ring and sleeve connections directly (no external current limiting resistors needed). The LED anode should be connected to the ring and cathode to the sleeve. Current is limited to 25mA (0.025 amps)

See the linked forum thread for a diagram.

Can the TriCaster BROADCAST or STUDIO audio inputs accept phone jacks?

Yes, both TriCaster STUDIO and BROADCAST accept balanced XLR or mono 1/4" phone jack inputs for each of the four inputs.

Will VT[5] be a software or hardware upgrade?

VT[5] is a software upgrade and will work on all existing VT[x] hardware. Please note the updated system requirements for running VT[5].

How do I verify that the world can see my web stream?

Prior to streaming an event, a customer can go to this web page to see if the outside world can view a particular port.

This is quite helpful to verify whether or not the problem is with a blocked port on a firewall or router: Can You See Me?

What streaming providers can help me?

There are several streaming providers that have been recommended by NewTek customers (not affiliated with or endorsed by NewTek):

What is the VT[5] warranty?

The NewTek Warranties and Return Policy is available here.