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Device drivers have not been activated.
Check the Devs/DOSdrivers directory to see if
appropriate driver files, such as FA0, FB0, etc,
are present. If not, copy them from the Storage/DOSDrivers
directory, and reboot.
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Device drivers are present in DEVS/DOSDrivers,
but the drive or drives have a SCSI ID number that
does not match the device drivers in the DEVS/DOS-Drivers
directory.
Run the FlyerHDTools program, and find out what
the ID of the drive is and place the appropriate
driver in the DEVS/DOSDrivers directory, or change
the SCSI ID of the drive to match a driver that
is already present, but not in use for another
drive. You may need to consult the drive documentation
for the ID jumper locations and settings. Remove
any unused Flyer drive mount files from DEVS/DOSDRIVERS,
as these can confuse the system.
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The SCSI cabling or connections may be faulty.
Test all cables and connections by disconnecting
and reconnecting, swapping cables out, etc. Be
sure to check inside any drive bays. Some drives
may not function correctly if grounding is not
correct. You may need to check grounding of the
power supply, and grounding of the drive chassis
to the system chassis.
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Drive(s) could be malfunctioning or bad.
Check to see if they can be recognized in FlyerHDTools.
Test by swapping drives from port to port. If a
drive does not show up even after you have exchanged
cabling, and does not show up in FlyerHDTools,
on any port, while other drives work fine, then
the drive is faulty.
If under warranty, notify your dealer, or distributor,
or the drive manufacturer for repair or replacement.
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Flyer SCSI port(s) may be faulty.
If you can swap drives around, and the drives
show up fine on the other ports but no drives will
show up on one particular port, that port has failed.
Contact NewTek for an RMA.
It would be very unlikely that all three ports
would fail, but it is possible. If drives will
not show up on any Flyer port using any combination
of cabling and drives, but the drives work fine
if attached to some other SCSI controller, then
the Flyer ports have failed, or some portion of
the Flyer has failed that would disable the ports.
Faulty power to the Flyer could be the problem,
so you should first make sure the system power
supply is operating within proper tolerances. Once
you are certain the Flyer itself is faulty, you
should contact NewTek for an RMA.
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The Flyer card may not be initializing upon startup
of the system.
This fault normally locks the system and does
not usually allow a full bootup. You may need to
check the Flyer's diagnostic LED's to diagnose
if this is the actual problem.
If you do find a problem, on a 4000 you may need
to bootup without the startup-sequence by holding
down both mouse buttons upon startup of the machine.
On a 2000 you may have to boot up with a Workbench
disk or break out of the boot up by pressing on
the CTRL & D keys. After this you will need
to comment out (by placing a semicolon in front
of the line), the FlyerInit line of the user-startup
file, to see if the system will boot up correctly.
If the card proves to be faulty, call Technical
Support Staff for an RMA.
