LightWave 3D [7.5] FAQs
  Dongle/Hardware Lock
    What do I do if I am having trouble installing the USB dongle drivers on Windows XP?

1. Install USB dongle.

2. Insert LightWave 7.5 CD.

3. Install Shield will inform them that they must install the Sentinel Drivers.

4. There will also be a pop-up message about severe problems if the dongle is not removed and the machine is not restarted before installing LightWave. Do not click to close this pop-up yet.

5. When Install Shield starts the procedure for the dongle driver install, click on Complete, not Custom. Let it install the drivers for both the parallel and USB dongles, even if they will only be using the USB.

6. When you are told to do so, remove the dongle from the machine.

7. Allow the drivers to be installed.

8. When done, you will get another message about needing to restart.

9. Click to close the message from step 4.

10. Click to restart the machine.

11. When Windows has completely come back up, reinsert the dongle.

12. When the New Hardware Found Wizard comes up, let it run.

13. When it asks which driver to use, select automatic, and there should only be one driver on C: (or whatever drive they are installing to). Use it.

14. Open Modeler, and you should see a message that says your Hardware Lock ID Number.

15. Contact Customer Service (1-800-TOASTER) with your Hardware Lock ID number and your Serial Number, and they will give you your Permanent License Key and instructions on how to input it.

If this does not work, you can try the same procedure with the driver available directly from the Rainbow Sentinel Service Center

Last update: 27.10.2003, 09:46
Author: Kurtis Harris