PLEASE READ CAREFULLY, THIS GOVERNS THE USE OF INFORMATION WE OBTAIN.
Use and protection of personal data.
We use personal data as part of the Information to process your inquiries or to provide you with access to certain information, or to purchase products on our Website. Granting your permission allows us to process your personal data part of the Information in order to respond more efficiently to your requests, to inform you about new NewTek product offerings or to carry out online communications.
NewTek takes technical and organizational security measures to protect your personal data against unintended deletion, change or loss, as well as to protect against unauthorized transfer or access.
We will respect your wish if you do not want to provide us with your personal data for customer service, market research or promotional purposes. If you no longer wish to receive e-mailings, each e-mail sent contains a link to automatically unsubscribe. In accordance with the applicable regulations, your rights to access and update your data, withdraw your consent or lodge complaint where applicable can be exercised by following this link: [email protected] Removal from our mailing list may affect your ability to purchase or use the online store however.
How long will your personal data be stored?
How long certain personal data will be stored depends on the nature of the personal data and the purpose for which the personal data will be used. This means that the duration of the storage of your personal data depends per purpose. NewTek retains data for the duration of the customer’s business relationship with the company. For other interested prospects or parties your information will be stored for a period not to exceed 3 years. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact [email protected].
“Cookies” are files which store certain information on your computer. When you visit the Website via your computer, it is possible that we will place a cookie on your computer that maintains certain information so that your computer is automatically recognized the next time it visits the Website. Cookies allow us to adapt the Website to your interests, to tailor the information presented to you based on your browsing preferences, such as remembering who you are for product support or personalizing pages and to save your password so that you do not need to re-enter it each visit.
The following additional terms apply to cookies and private information used on the NewTek online store site, and where in direct conflict with other terms herein, the following terms control with regard to the Online Store:
What we collect in the Online Store:
We may collect the following information:
- company name
- contact information including email address and shipping address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
For the exhaustive list of cookies we collect in the Online Store see the List of Cookies we collect section below.
What we do with the information we gather in the Online Store.
- To order and deliver the products you specify
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this traffic log information for statistical analysis purposes and then the data is removed from the system.
List of cookies we collect in the Online Store.
The table below lists the cookies we may collect in the Online Store and what information they store.
The association with your shopping cart.
Stores the category info on the page, that allows to display pages more quickly.
The items that you have in the Compare Products list.
Your preferred currency
An encrypted version of your customer id with the store.
An indicator if you are currently logged into the store.
An encrypted version of the customer group you belong to.
Stores the Customer Segment ID
A flag, which indicates whether caching is disabled or not.
You sesssion ID on the server.
Allows guests to edit their orders.
The last category you visited.
The most recent product you have viewed.
Indicates whether a new message has been received.
Indicates whether it is allowed to use cache.
A link to information about your cart and viewing history if you have asked the site.
The ID of any polls you have recently voted in.
Information on what polls you have voted on.
The items that you have recently compared.
Information on products you have emailed to friends.
The store view or language you have selected.
The products that you have recently viewed.
An encrypted list of products added to your Wishlist.
The number of items in your Wishlist.
End of Online Store Cookies Section
In addition to personal data, NewTek may automatically track general Information such as Internet browser and operating system used, domain name of the Website you are coming from, number of visits, average time of use and pages accessed. We use this Information to analyze aggregate traffic patterns throughout this Website to continually improve our online offerings, the Website’s user friendliness, its efficiency, etc. Your identity cannot be determined from this Information and this Information will only be used by NewTek to offer you a product or the service of the Website and to improve it.
Links to third party sites.
Information submitted via our product registration forms is maintained in our registration database, and is used for statistical analysis and internal operations, as well as to update our subscriber lists. When registering your product, only the information that appears with an asterisk is required from you. By providing your email address, you are acknowledging that we may send you periodic product announcements, and other information related to NewTek. You may contact us at [email protected] to remove your email information from our database.
Facebook Publication Integration for TriCaster & 3Play
We use the following permissions on Facebook:
Publish video - The publish video permission allows your app to publish live videos to an app user's timeline, group, event, or Page. The allowed usage for this permission is to live-video stream to an app user's timeline, group, event or Page.
Publish to groups - The publish to groups permission allows your app to post content into a Group on behalf of a person if they’ve granted your app access. The allowed usage for this permission is to allow people to publish content from your app to their Facebook group or to help people manage the content published to their group.
How we use these permissions:
These permissions are used to collect a list of groups or pages that the user has permission to post to.
The names, IDs, and access tokens of the pages and groups are used to post live videos or upload videos on the user's behalf.
NewTek may also use this permission to request analytics insights to improve this integration, and for marketing or advertising purposes, using aggregated and de-identified or anonymized information (provided such data cannot be re-identified).
Storage and deletion of user data:
User data is stored locally on the user's machine.
To delete this data, the user can simply delete the associated preset in the product's UI. For each preset, there will be a delete button with an “X” on it. The user will be given an opportunity to open a browser and log out of the account. They can also open the default browser and log out that way.
The data stored locally on the machine is in two locations. For publishing \bin64\Plugins\Publish\Storage\facebook.npsb and for live streaming \Bin64\Configuration\Streaming\stream.settings. This latter file contains all streaming settings. It is not recommended to delete this file.
User's can revoke or manage permissions for the app on the Facebook website. In their account settings, go to "Privacy and Security Settings", then click on "Business Integrations".
NewTek uses the Web to better educate customers about our products. For this reason, we may have forms on our site that can be used to request specific information. If you request information, you will receive it in the manner described on the form (postal mail, email, telephone contact, etc.). We will use the information you provide, to contact you in the method you prefer. We may use that information for other purposes including marketing, but we will not sell that information to third parties. By providing your email address to us, you are acknowledging that we may send you periodic product announcements, and other information related to NewTek.
Sometimes we may provide for registering for events on our website. When you register for an event, your contact information may be added to our database for future communication, or for statistical purposes.
Information is collected at the time of a sale in order to complete the sale, and deliver the products. Customer lists are not sold or distributed to third parties. Credit/debit card transactions are processed by Authorize.net. NewTek does not maintain a copy of the credit/debit card or account numbers on its servers, although it may maintain address information if it is part of the Account that you set up with NewTek’s online store. The purchase price and the credit/debit card information including card number, address and ccv number, is supplied to Authorize.net. Information collected during transactions may be maintained in their databases for accounting and billing purposes.
Risks of Hacking.
It is important to remember that whatever you transmit or disclose online can be collected and used by others or unlawfully intercepted by third-parties. No data transmission over the Internet can be guaranteed to be 100% secure. While we strive to use commercially reasonable means to protect your information, we cannot warrant the security of any information you transmit to us.
Any site account, such as at our online store, may be password protected. We recommend that you do not divulge your password to anyone. At no time will any NewTek ask for your password via e-mail. If you ever receive such an inquiry, please notify NewTek immediately at [email protected]. You are solely responsible for maintaining the secrecy of your member names, passwords and/or other account information.